1. Epic – Development Roadmap Future Directions in Revenue Cycle Systems

2. Agenda Introduction Patient Engagement and Estimates Reimbursement Agreements Analytics Automation

3. Introduction Our Epic family of organizations –340 Healthcare organizations –95% use Epic rev cycle software Our development and release process –Collaboration: financial advisory groups –Major release every 12-18 months –Everything developed on one database

4. FOCUS

5. Clients

6. Patient Engagement and Estimates MyChart –Scheduling –Mobile and Web Check-In –Patient Payments Estimates Demo

7. Reimbursement Agreements Contract Processing Bundled Payments Demo

8. Analytics Interactive Dashboards Peer-to-Peer Benchmarking Proactive Alerts Self Service Reporting (Cubes) Demo

9. AR Trending Cube

10. Automation “No Touch” Initiative Revenue cycle interoperability standards –ANSI 270, 271 - Eligibility –ANSI 276, 277 – Claims status –ANSI 278 - Referrals System automatic actions Demo

11. Future Directions Cost Tracking Predictive analytics Financial assistance module Continued focus on automation