1. Workability Resources Overview Vocational skills – 4 Units 8. Personal Hygiene & Self- Presentation 2. Getting a Job & Preparing for work 3. Being a Good Worker 4. Communication 5. Appropriate Work Behaviour 6. Assertiveness, Respect & Rights 7. Health & Safety at Work 1. Work, Jobs & Skills Introduction to Catering Introduction to Working in an Office Introduction to Working in a Supermarket Introduction to Horticulture Core skills – 8 Units

2. Workability Resources Overview: Units 1. Work, Jobs & Skills What is work? Payment When people work Is your job paid or unpaid, full or part-time? Why do people work? Work changes your life Has work changed your day? People in work Who are the people you meet in work? Jobs that people do Horticulture Hospitality Catering Retail Services Caretaking and grounds maintenance Farm work Care work Building/construction work Factory work Car/garage/forecourt work Office/administration work Sports and leisure industry The working environment The place The people Clothes/uniform Tools Skills and qualities What type of person are you? What do you need to be good at in your job?

3. Workability Resources Overview: Units 2. Getting a Job and Preparing for Work How do people find work? Steps in getting a job Application Interview What happens once you get the job? Contract Preparing for your new job It’s the night before you go to work! It’s the morning before you go to work! How do I know what to wear for work? The where, who, what and when of the job Where Who What (tasks) What (tools) and when Work rota

4. Workability Resources Overview: Units 3. Being a Good Worker What does it mean to be a good worker? Time keeping When you take a break When you can’t go to work Rules at work Taking responsibility for your work Team work People on your team The team’s job Your role on the team Arguments at work Working Independently Using tools/equipment/ resources Following instructions Problem solving Asking for help Who should you ask? When should you ask? Ways to ask for help Decision-making Flexibility, perseverance and change Distractions Concentration Staying focused between breaks Dealing with fair and unfair requests Saying no

5. Workability Resources Overview: Units 5. Appropriate Work Behaviour People in work Co-workers The boss Relationships Physical closeness Communicating feelings at work Appropriate behaviour Be polite and show good manners Consider the feelings of others Smile and be happy Inappropriate behaviour Inappropriate comments Huffing Telling tales Staring at people Other things you should know Compliments Getting compliments Using mobile phones Some final rules! Telling lies Stealing things Drinking alcohol Taking drugs Behaving dangerously Being violent or hitting people

6. Workability Resources Overview: Units 6. Assertiveness, Respect & Rights Standing up for yourself Passive Assertive Aggressive Bullying If you are being bullied Respect Respect for other people Respect for property Respect for yourself Your rights at work

7. Workability Resources Overview: Units 7. Health and Safety at Work What is health and safety at work? Employer responsibilities Health & safety officer Your responsibilities Protective clothing Signs and symbols Risks, hazards and dangers Workplace stress If you feel stressed at work

8. Workability Resources Overview: Units 8. Personal Hygiene & Self-Presentation What is personal hygiene? Why should you have good personal hygiene? Bad habits and personal hygiene Keeping your body clean What parts of the body do you need to keep clean? How can you keep yourself clean? Personal hygiene products Keeping your clothes clean Personal appearance