1. Information Technology and the Design of Work Managing and Using Information Systems: A Strategic Approach Amal Al-Shehri Bashaier Al-Ghamdi Bayan Al-Thomali Nuha Al-Shehri

2. Keep Your Minds Up

3. 3 Best Buy

4. Other Examples..

5. 5 Approach to Work

6. 6 Virtual Organizations

7. 7 Real Life example

8. 8 WORK DESIGN FRAMEWORK

9. 9 -> used to assess how emerging technologies may affect work. -> useful in designing key characteristics of work by asking key

10. 10 What Work Will be Performed What is the best way to do the work(person or a computer) Who is Going To Do the Work Where is the person when doing he work Where is the group doing the work? (together or geographically dispersed) How can IT enhance the effectiveness of the Group Doing the work Automate The Work Person Computer An Individual A Group

11. Keep Your Minds Up

12. IT FACILITATES COMMUNICATION Work Design Framework

13. IT to Facilitate Communication

14. 14 IT to Facilitate Communication E-mail

15. IT to Facilitate Communication Intranet

16. Copyright 2010 John Wiley & Sons, Inc. 16 IT to Facilitate Communication Instant Messaging (IM)

17. IT to Facilitate Communication Voice over IP (VoIP)

18. Copyright 2010 John Wiley & Sons, Inc. 18 Video Teleconferencing IT to Facilitate Communication

20. Unified communications (UC)

21. IT to Facilitate Communication RSS

22. Copyright 2010 John Wiley & Sons, Inc. 22 IT to Facilitate Communication VPN

23. IT to Facilitate Communication File Transfer

24. Keep Your Minds Up

25. IT FACILITATES COLLABORATION Work Design Framework

26. Act Big!

27. Copyright 2010 John Wiley & Sons, Inc. 27 IT to Facilitate Collaboration Social networking

33. Example.. Just an example :P

34. IT to Facilitate Collaboration Virtual worlds

35. 35 IT to Facilitate Collaboration Web logs (Blogs)

36. IT to Facilitate Collaboration Wikis

37. IT to Facilitate Collaboration Groupware

38. Challenge 1 !!

39. Scan it

40. Coffee Break

41. Keep Your Minds Up

42. HOW INFORMATION TECHNOLOGY CHANGES THE NATURE OF WORK

43. Keep Your Minds Up

44. CREATING NEW TYPES OF WORK IT Changes the Nature of Work

45. New Types of Work

46. Number of IT workers in the United States at 3.7 million workers in 2006, with projections for this number to grow 25.2% to 4.0 million by 2016.23

47. New Types of Work Virtually every department in every business has someone who ‘‘knows the computer’’ as part of their job

48. The Top Jobs For 2014-Forbes 1. Software Developers (Applications and Systems Software) 2. Market Research Analysts and Marketing Specialists 3. Training and Development Specialists 4. Financial Analysts 5. Physical Therapists 6. Web Developers 7. Logisticians 8. Database Administrators 9. Meeting, Convention and Event Planners 10. Interpreters and Translators 11. Petroleum Engineers 12. Information Security Analysts

49. Future jobs !

50. NEW WAYS TO DO TRADITIONAL WORK IT Changes the Nature of Work

51. Copyright 2010 John Wiley & Sons, Inc. 51 New Ways to do Traditional Work Changing the way work is done.

52. Google

53. 53 Changing Communication Patterns New Ways to do Traditional Work

54. Walmart

55. 55 Changing Organizational Decision Making and Information Processing New Ways to do Traditional Work

56. Fingerhut’s New strategy ! 123456789101112

57. Digital Marketing 60 % -> influencers !

58. Twitter Magic!

59. Results?

60. Duration? 8 hours !

61. Keep Your Minds Up

62. 62 Changing Collaboration New Ways to do Traditional Work

63. Social Network

64. Facebook Magic !

65. الربيع العربي

66. وصل Wasul.info

67. NEW CHALLENGES IN MANAGING PEOPLE IT Changes the Nature of Work

68. 68 Traditional Approach: Subjective Observation Newer Approach; Objective Assessment Supervision Personal and informal. Manager is usually present or relies on others to ensure that employee is present and productive. Electronic, or assessed by deliverable. As long as the employee is producing value, he does not need formal supervisions Evaluation Focus is on process through direct observation. Manager sees how employee performed at work. Subjective (personal) factors are very important. Focus is on output by deliverable (e.g., produce a report by a certain date) or by target (e.g., meet a sales quota). As long as deliverables are produced and/or targets achieved, the employee is meeting performance expectations adequately. Subjective factors may be less important and harder to gauge. Compensation and Rewards Often individually-based.Often team-based or contractually spelled out Hiring Personal with little reliance on computers. Often more reliance on clerical skills Often electronic with recruiting websites and electronic testing. More informated work that requires a higher level of IT skills. New challenges in managing people

69. EVAP

70. Challenge 2 !!

72. What is?

73. إن أصبنا فمن الله و أنا أخطئنا فمن أنفسنا و الشيطان