3. REQUEST FOR ASSISTANCE (RFAs) FILED PeriodROsLSNCMBNWPCOWWAPOEATOTAL 2010 1,10548314225-8522,124 2011 12,976-1,770249-1,77617,254 2012 15,177-3,916167-2,93522,195 2013 16,185-4,597431,0894,25426,168 2014 17,370265,856-3,9205,84833,020 TOTAL62,81350916,2814845,00915,665100,761

5. DISPOSITION RATE ON RFAs HANDLED PERIOD Regional Offices ATTACHED AGENCIES TOTAL LSNCMBNWPCOWWAPOEA 2010 590/1,105 (53%) - 109/142 (77%) 0/25 (0%) - 694/852 (81%) 1,393/2,124 (66%) 2011 12,897/13,538 (95%) 408/483 (84%) 1,631/1,803 (90%) 274/274 (100%) - 1,758/1,1836 (96%) 16,968/17,934 (95%) 2012 15,019/15,789 (95%) - 3,826/4,088 (94%) 160/167 (96%) - 2,689/3,020 (89%) 21,694/23,064 (94%) 2013 16,154/16,635 (97%) - 4,691/4,859 (97%) 50/50 (100%) 1,018/1,089 (93%) 4,337/4,585 (95%) 26,250/27,218 (96%) 2014 17,321/17,839 (97%) 24/26 (92%) 5,715/6,024 (95%)- 3,451/3,927 (88%) 5,270/6,232 (85%) 31,781/34,048 (93%) TOTAL 61,981/62,813 (99%) 432/509 (85%) 15,972/16,281 (98%) 484/484 (100%) 4,469/5,009 (89%) 14,748/15,665 (94%) 98,086/100,761 (97%)

8. SETTLEMENT RATE ON RFAs HANDLED PERIOD Regional Offices ATTACHED AGENCIES TOTAL LSNCMBNWPCOWWAPOEA 2010 396/1,105 (36%) - 107/142 (75%) 0/25 (0%) - 551/852 (65%) 1,054/2,124 (50%) 2011 8,926/13,538 (66%) 288/483 (60%) 1,592/1,803 (88%) 274/274 (100%) - 1,327/1,1836 (72%) 12,407/17,934 (69%) 2012 12,183/15,789 (77%) - 3,752/4,088 (92%) 160/167 (96%) - 2,036/3,020 (67%) 18,131/23,064 (79%) 2013 13,472/16,635 (81%) - 4,547/4,859 (94%) 50/50 (100%) 923/1,089 (85%) 3,654/4,585 (79%) 22,646/27,218 (83%) 2014 14,376/17,839 (81%) 17/26 (65%) 4,791/6,024 (80%)- 2,925/3,927 (74%) 4,158/6,232 (67%) 26,267/34,048 (77%) TOTAL 49,353/62,813 (79%) 305/509 (60%) 14,789/16,281 (91%) 484/484 (100%) 3,848/5,009 (77%) 11,726/15,665 (75%) 80,505/100,761 (80%)

11. SETTLED AND WITHDRAWN RFAs MODE OF STATUS ROs ATTACHED AGENCIES TOTAL LSNCMBNWPCOWWAPOEA SETTLED 39,59419710,1024843,7009,71663,793 WITHDRAWN 9,7591084,68701482,01016,712 TOTAL (SETTLED & WITHDRAWN) 49,35330514,7894843,84811,72680,505

12. PERIOD DISPOSITION RATESETTLEMENT RATE ROsAAsROsAAs 2010 590/1,105 (53%) 803/1,019 (79%) 396/1,105 (36%) 658/1,019 (65%) 2011 12,897/13,538 (95%) 4,071/4,396 (93%) 8,926/13,538 (66%) 3,481/4,396 (79%) 2012 15,019/15,789 (95%) 6,675/7,275 (95%) 12,183/15,789 (77%) 5,948/7,275 (82%) 2013 16,154/16,635 (97%) 10,096/10,583 (95%) 13,472/16,635 (81%) 9,174/10,583 (87%) 2014 17,321/17,839 (97%) 14,460/16,209 (89%) 14,376/17,839 (81%) 11,891/16,209 (73%) TOTAL 61,981/62,813 (99%) 36,105/37,948 (95%) 49,353/62,813 (79%) 31,152/37,948 (82%)

13. REFERRAL RATE ON RFAs HANDLED PERIOD Regional Offices ATTACHED AGENCIES TOTAL LSNCMBNWPCOWWAPOEA 2010 194/1,105 (18%) - 2/142 (1%) 0/25 (0%) - 143/852 (17%) 339/2,124 (16%) 2011 3,971/13,538 (29%) 120/483 (25%) 39/1,803 (2%) 0/274 (0%) - 431/1,1836 (23%) 4,561/17,934 (25%) 2012 2,836/15,789 (18%) - 74/4,088 (2%) 0/167 (0%) - 653/3,020 (22%) 3,563/23,064 (15%) 2013 2,682/16,635 (16%) - 144/4,859 (3%) 0/50 (0%) 95/1,089 (9%) 683/4,585 (15%) 3,604/27,218 (13%) 2014 2,733/17,839 (15%) 7/26 (27%) 570/6,024 (9%) - 526/3,927 (13%) 349/6,232 (6%) 4,185/34,048 (12%) TOTAL 12,416/62,813 (20%) 127/509 (25%) 829/16,281 (5%) 0/484 (0%) 621/5,009 (12%) 2,259/15,665 (14%) 16,252/100,761 (16%)

16. REFERRED RFAs MODE OF REFERRAL ROs ATTACHED AGENCIES TOTAL LSNCMBNWPCOWWAPOEA REFERRED TO COMPULSORY ARBITRATION 9,83712176205782,25913,557 REFERRED TO VOLUNTARY ARBITRATION 2903100060 REFERRED TO OTHER OFFICES 2,55063604302,635 TOTAL REFERRALS 12,41612782906212,25916,252

18. 20102011201220132014TOTAL Settled RFAs 1,0229,91714,08017,67321,10163,793 Monetary Benefits ROs 4,068,356.65172,794,744.14895,366,380.29525,148,462.31606,443,679.89 2,203,821,623.28 LS -3,105,805.03--607,228.39 3,713,033.42 NCMB 1,160,886.1571,906,704.21200,884,383.16330,679,306.20128,549,063.04 733,180,342.76 OWWA ---12,073,748.8245,459,496.40 57,533,245.22 POEA 14,912,486.4856,981,194.0166,486,378.80132,055,728.90163,828,022.91 434,263,491.10 TOTAL 20,141,729.28304,788,447.391,162,737,142.25999,957,246.23944,887,470.63 3,432,512,035.78

21. OFFICE20102011201220132014TOTAL ROs26613,45021,95024,26426,15686,086 LS-248--16264 NCMB692,3223,7465,0564,60015,793 OWWA---9853,2144,199 POEA4981,3981,9103,3993,47410,679 TOTAL83317,41827,60633,70437,460117,021

25. DOLE Regional Offices October 2010-December 2014 REQUEST FOR ASSISTANCE (RFAs FILED) ROs PERIOD TOTAL 20102011201220132014 NCR 6274,2204,1604,9725,264 19,243 CAR 40429492527509 1,997 RO1 83652684789686 2,894 RO2 13205220217264 919 RO3 09417591,2001,244 4,144 RO4A 1841,4782,0492,0792,137 7,927 RO4B 33265514589625 2,026 RO5 0449705619861 2,634 RO6 34419260570719 2,002

26. DOLE Regional Offices October 2010-December 2014 REQUEST FOR ASSISTANCE (RFAs FILED) ROs PERIOD TOTAL 20102011201220132014 RO7 01,7522,1541,5171,877 7,300 RO8 32482742504530 2,290 RO9 1228209240335 1,013 RO10 17323568510484 1,902 RO11 266121,0991,015773 3,435 RO12 10389385540784 2,108 RO13 5132267297278 979 TOTAL 1,01512,97615,17716,18517,37062,813

27. NCMB Regional Branches October 2010-December 2014 REQUEST FOR ASSISTANCE (RFAs FILED) RBs PERIOD TOTAL 20102011201220132014 NCR 611,0653,0953,5024,477 12,200 CAR 752351917 130 RB1 527446677 219 RB2 03563 17 RB3 1292112108 432 RB4A 34203255343363 1,198 RB4B 01100 2 RB5 064716 33 RB6 2678393134 379

28. NCMB Regional Branches October 2010-December 2014 REQUEST FOR ASSISTANCE (RFAs FILED) RBs PERIOD TOTAL 20102011201220132014 RB7 35352217388 713 RB8 352201522 112 RB9 1182879897 375 RB10 045465453 198 RB11 310512445 133 RB12 1924915 58 RB13 0323641 82 TOTAL 1421,7703,9164,5975,85616,281

29. DOLE Regional Offices Disposition of RFAs October 2010-December 2014 ROs Disposed/ Handled Disposition Rate NCR 19,015/19,243 98.82% CAR 1,995/1,997 99.90% RO1 2,891/2,894 99.90% RO2 909/919 98.91% RO3 4,140/4,144 99.90% RO4A 7,572/7,927 95.52% RO4B 1,986/2,026 98.03% RO5 2,632/2,634 99.92% ROs Disposed/ Handled Disposition Rate RO6 1,996/2,002 99.70% RO7 7,199/7,300 98.62% RO8 2,281/2,290 99.61% RO9 963/1,013 95.06% RO10 1,888/1,902 99.26% RO11 3,418/3,435 99.51% RO12 2,101/2,108 99.67% RO13 964/979 98.47%

30. DOLE Regional Offices Settlement of RFAs October 2010-December 2014 ROs Settled/ Handled Settlement Rate NCR 14,821/19,243 77.02% CAR 1,605/1,997 80.37% RO1 2,510/2,894 86.73% RO2 687/919 74.76% RO3 3,828/4,144 92.37% RO4A 5,775/7,927 72.85% RO4B 1,601/2,026 79.02% RO5 2,184/2,634 82.92% ROs Settled/ Handled Settlement Rate RO6 1,589/2,002 79.37% RO7 5,497/7,300 75.30% RO8 1,847/2,290 80.66% RO9 816/1,013 80.55% RO10 1,585/1,902 83.33% RO11 2,547/3,435 74.15% RO12 1,606/2,108 76.19% RO13 855/979 87.33%

31. DOLE Regional Offices Settlement of RFAs January-December 2014 ROs Settled/ Handled Settlement Rate NCR 4,316/5,477 78.80% CAR 429/513 83.63% RO1 632/693 91.20% RO2 190/269 70.63% RO3 1,177/1,250 94.16% RO4A 1,852/2,199 84.22% RO4B 465/628 73.93% RO5 681/867 78.55% ROs Settled/ Handled Settlement Rate RO6 562/737 76.26% RO7 1,520/1,984 76.61% RO8 416/536 77.61% RO9 263/342 76.90% RO10 451/484 93.18% RO11 573/785 72.99% RO12 597/794 75.19% RO13 252/280 90.00%

32. NCMB Regional Branches Disposition of RFAs October 2010-December 2014 RBs Disposed/ Handled Disposition Rate NCR 11,955/12,200 97.99% CAR 128/130 98.46% RB1 208/219 94.98% RB2 17/17 100.00% RB3 432/432 100.00% RB4A 1,184/1,198 98.83% RB4B 2/2 100.00% RB5 29/33 87.88% RBs Disposed/ Handled Disposition Rate RB6 378/379 99.74% RB7 686/713 96.21% RB8 109/112 97.32% RB9 375/375 100.00% RB10 197/198 99.49% RB11 133/133 100.00% RB12 57/58 98.28% RB13 82/82 100.00%

33. NCMB Regional Branches Settlement of RFAs October 2010-December 2014 RBs Settled/ Handled Settlement Rate NCR 11,095/12,200 90.94% CAR 128/130 98.46% RB1 194/219 88.58% RB2 8/17 47.06% RB3 409/432 94.68% RB4A 1,086/1,198 90.65% RB4B 2/2 100.00% RB5 26/33 78.79% RBs Settled/ Handled Settlement Rate RB6 341/379 89.97% RB7 617/713 86.54% RB8 102/112 91.07% RB9 361/375 96.27% RB10 163/198 82.32% RB11 126/133 94.74% RB12 51/58 87.93% RB13 80/82 97.56%

34. NCMB Regional Branches Settlement of RFAs January-December 2014 RBs Settled/ Handled Settlement Rate NCR 3,634/4,626 78.56% CAR 15/17 88.24% RB1 57/78 73.08% RB2 2/3 66.67% RB3 97/108 89.81% RB4A 292/371 78.71% RB4B 0/0 0.00% RB5 10/16 62.50% RBs Settled/ Handled Settlement Rate RB6 117/134 87.31% RB7 319/390 81.79% RB8 17/24 70.83% RB9 93/102 91.18% RB10 46/54 85.19% RB11 38/45 84.44% RB12 14/15 93.33% RB13 40/41 97.56%

35. NCMB Regional Branches Ranking in terms of Settlement January-December 2014 RBs Settlement Rate 1) RB13 98% 2) RB12 93% 3) RB9 91% 4) RB3 90% 5) CAR 88% 6) RB6 87% 7) RB10 85% 8) RB1184% RBs Settlement Rate 9) RB782% 10) RBS NCR & 4A 79% 11) RB173% 12) RB871% 14) RB267% 15) RB563% 16) RB4B0%

36. Ranking in terms of Average Days to Settle October 2010-December 2014 DOLE Regional Offices DOLE Regional OfficesDuration to Settle ROs 3 & CARAGA9 days RO1011 days ROs 6, 8 & 912 days ROs 7 & 1215 days ROs CAR, 2, 4B, & 516 days RO1117 days ROs NCR, 1 & 4A21 days

37. Ranking in terms of Average Days to Settle January-December 2014 NCMB Regional Branches RBsDuration to Settle 1) CAR5 days 2) RB79 days 3) RBs 1 & 1310 days 4) RB611 days 5) RB1213 days 6) RBs 3 & 1014 days 7) RB216 days 8) RBs NCR & 1117 days 9) RBs 4A & 518 days 10) RB921 days 11) RB825 days

38. Distribution in terms of Referral to Compulsory Arbitration DOLE Regional Offices October 2010-December 2014 ROs PERIOD TOTAL 20102011201220132014 NCR1629684623875162,495 CAR2817610471334 RO13957812442342 RO2162473663209 RO30165212963278 RO4A115144735202611,779 RO4B34610347110309 RO501069168153418 RO6368325573231 RO704063843233131,426 RO84156725070352 RO9119332656135 RO102791235232288 RO111118194224160697 RO12012861107144440 RO13018323420104 TOTAL 1933,0292,2822,1862,1479,837

39. Distribution in terms of Referral to Compulsory Arbitration NCMB Regional Branches October 2010-December 2014 RBs PERIOD TOTAL 20102011201220132014 NCR001287403502 CAR000000 RB101011012 RB2012407 RB30732820 RB4A1715104578 RB4B000000 RB5000123 RB608101928 RB7003123954 RB8100236 RB9002226 RB100106 733 RB11000055 RB12006006 RB13001012 TOTAL 23460132534762

40. Distribution in terms of Referral to Other Offices DOLE Regional Offices October 2010-December 2014 ROs PERIOD TOTAL 20102011201220132014 NCR06003673503301,647 CAR0191412752 RO101247831 RO20333211 RO3013411129 RO4A0642315 RO4B01165729 RO50240511 RO615818386166 RO70143621725247 RO80314162053 RO90602311 RO1004101015 RO11040375542174 RO12022791654 RO13000325 TOTAL 19425544965572,550

41. Distribution in terms of Referral to Other Offices NCMB Regional Branches October 2010-December 2014 RBs PERIOD TOTAL 20102011201220132014 NCR00321015 CAR000000 RB1010001 RB2000101 RB3000000 RB4A000022 RB4B000000 RB5000000 RB6001045 RB7001438 RB8000011 RB9001001 RB10010001 RB11000011 RB12000000 RB13000000 TOTAL 02672136

42. Industries Involved DOLE Regional Offices and Attached Agencies January 2012-December 2014 TYPE OF INDUSTRYTOTAL% DISTRIBUTION Administrative and Support Service Activities5,01515.64% Other Service Activities4,96915.50% Wholesale and Retail Trade; Repair of Motor Vehicles and Motorcycles4,64414.49% Construction2,7288.51% Manufacturing2,6678.32% Accommodation and Food Service Activities2,5607.99% Transportation and Storage1,6615.18% Information and Communication1,1063.45% Professional, Scientific and Technical Activities1,0963.42% Agriculture, Forestry and Fishing9863.09% Public Administration and Defense; Compulsory Social Security9763.04% Education7072.21% Financial and Insurance Activities6942.16% Arts, Entertainment and Recreation4721.47% Electricity, Gas, Steam and Air Conditioning Supply4071.27% Human Health and Social Work Activities3971.24% Activities of Households as Employers; Undifferentiated Goods-and Services-Producing Activities of Households for Own Use3221.00% Real Estate Activities2280.71% Mining and Quarrying1680.52% Activities of Extra-Territorial Organizations and Bodies1300.41% Water Supply, Sewerage, Waste Management and Remediation Activities1200.37%

43. Issues Involved (TOP 10) DOLE Regional Offices and Attached Agencies January 2012-December 2014 CODETYPE OF ISSUETOTAL% DISTRIBUTION LS01Non-payment/underpayment of Wage2,94815.94% LS06Non-payment/underpayment of SSS2,17211.75% ULP02Illegal dismissal with money claims2,08411.27% LS09Non-payment/underpayment of 13 th Month Pay1,8029.74% LS07Non-payment/underpayment of Philhealth1,6108.71% LS08Non-payment/underpayment of Pag-ibig1,5258.25% LS02Non-payment /underpayment of Overtime Pay1,4888.05% LS05Non-payment/underpayment of Holiday Pay1,3057.06% LS10Non-payment/underpayment of Separation Pay1,2486.75% LS04Non-payment/underpayment of Service Incentive Leave3671.98% Reference: Database of ROs CAR, 1, 2, 3, 4A, 9, 10, 11 12, 13 & NCMB