1. Chris Mayo http://blogs.msdn.com/cmayo Microsoft Corporation SESSION CODE: UNC207

4. Communications Server “14” Exchange 2010 Communicator “14” SDK Communicator “14” Exchange Web Services Managed API Unified Communications Managed API 3.0

7. ? CRM

8. ? Brightwork

9. ? Q2 Sales

10. CRM Brightwork Q2 Sales Context

11. CRM Brightwork Q2 Sales

13. Context

19. ?

28. Q4 2009 Q1 2010 Q2 2010 Q3 2010 Q4 2010

31. www.microsoft.com/teched www.microsoft.com/learning http://microsoft.com/technet http://microsoft.com/msdn

33. Sign up for Tech·Ed 2011 and save $500 starting June 8 – June 31 st http://northamerica.msteched.com/registration You can also register at the North America 2011 kiosk located at registration Join us in Atlanta next year

35. SAMPLE FILL Sample Fill

36. Communicator “14” Controls Model API UIAutomationUIAutomation WPF SL4