1. Advantage Health Care Management Company (AHCMC) Quoting and Enrollment Portal User Guide 11/01/2015

2. Agenda Agenda:  Running an individual quote  Enrolling a FFM eligible account  Enrolling a standard online account  Accessing and updating any enrollment Running a Quote Standard Online Enrollment FFM Eligible Enrollment Accessing all Enrollments

3. Creating and Running a Quote Creating an Individual Account Running a Quote

4. Adding a Consumer

5. Enter Demographic Information & Run Quote

6. Select Enrollment Period

7. Quote Plans

8. Review Selected Plans

9. Report Options

10. Proposal Center

11. Broker Enrollment Standard Enrollment from the Broker Account Running a Quote Standard Online Enrollment

12. Broker Enrollment Select Enrollment Icon

13. Enrollment Type

14. Applicant Information Enter Applicant Information

15. 15 Applicant Information Continued Enter Applicant Information

16. Payment Information Enter Payment Method

17. Waiver of Coverage Acknowledge Waiver

18. Payment by Credit Card

19. Conditions for Enrollment Acknowledge Enrollment Conditions

20. Account Summary Edit Application if Necessary

21. Account Summary- Finish & Submit 21 Edit Application if Necessary

22. Enrollment Complete Application Complete

23. Broker Enrollment FFM Integrated Enrollment from the Broker Account Running a Quote Standard Online Enrollment FFM Eligible Enrollment

24. Ebix/FFM Enrollment Flow Steps on Carrier side Steps on the FFM side Register on QHP Website Enter Demogra- phic Information Select Enrollment Period Compare Plans Retrieve Eligibility Details Enrollment Attestations /Payment Submit Enrollment Register With FFM Eligibility Determin- ation Flow Fetch Eligibility Details Select Plan Accept/ Process Enrollment Secure Redirect HTTP.WB.FFE.01 Secure Redirect HTTP.FFE.WB.01 XML WS.WB.FFE.01 XML WS.WB.FFE.02 Send x12- 834 To Issuer

25. Broker Enrollment Select Enrollment Icon

26. Link to FFM Site 26

27. Required Information for Eligibility REQUIRED FFM DOCUMENTATION  Required Information  Names  Birthday- DOBs  Income Information  Pay Stubs  W-2’s  Social Security Numbers  Additional Information  Information about current health insurance plan  Information about job related health coverage

28. FFM Login Screen Brokers View Broker username and password should be populated in the space provided. If it is not populated then…… Broker Information should be populated You are quoting as a a consumer, the information will be available on the carrier side but not through your FFM broker login. *Please note*-- If this login is blank you are encouraged to enter your broker FFM login to run a quote.

29. Apply for FFM Eligibility

30. Review FFM Account Information Review for accuracy Additional Information is needed This information is complete

31. FFM Eligibility Results View member eligibility Return to issuers website

32. Broker Enrollment Select Enrollment Icon

33. Enrollment Type

34. Applicant Information Enter Applicant Information

35. 35 Applicant Information Continued Enter Applicant Information

36. Payment Information Enter Payment Method

37. Waiver of Coverage Acknowledge Waiver

38. Payment by Credit Card

39. Conditions for Enrollment Acknowledge Enrollment Conditions

40. Account Summary Edit Application if Necessary

41. Account Summary- Finish & Submit 41 Edit Application if Necessary

42. Enrollment Complete Application Complete

43. Consumer Link Viewing, Editing and Re-Submitting Existing Enrollments Running a Quote Standard Online Enrollment FFM Eligible Enrollment Accessing all Enrollments

44. Review Enrollments Enrollment tab Date Signature was competed Last status updates Enrollment type Account name

45. Update Enrollments Change Status- Update Information

46. Update Enrollments Submit to FFM

47. Enrollment Views Current View

48. Support Support Contacts For questions about specific plan designs call: 1-855-463-7275 For web site support and technical issues contact: vnc-support@coniferhealth.com 1-855-463-7275