1. © 2009 IBM Corporation 1 Lenovo Business Partner Enablement 2015 Global Technology Services

2. © 2013 IBM Corporation 2 Lenovo Server Acquisition IBM’s x86 product lines (including towers, racks, blades and high-density systems) All Blade Networking Technology products Solutions and Converged Systems tied to the above mentioned products All associated intellectual property (IP) IBM’s x86 sales force, research & development teams, quality & product assurance engineers, key labs & other facilities supporting these products

3. © 2013 IBM Corporation Authorized Warranty Service Provider (AWSP) Contracts In Lenovo Offshore Countries AWSP contracts will be assigned to – Lenovo International Cooperatief, AWSP payment in local currency: Croatia, Czech Republic, Hungary, Luxemburg, Poland, Romania, Slovakia, Slovenia – Lenovo International Cooperatief, AWSP payment in USD: Bulgaria – Lenovo Hongkong, AWSP payment in USD: Egypt, Kenya, Morocco, Nigeria, Russia, Saudi Arabia, Serbia, UAE, Ukraine – Lenovo South Africa, AWSP payment in ZAR: South Africa 3

4. © 2013 IBM Corporation Support Structure Support (Delivery) – Hardware and Software Support numbers will be the same as today and will also be published on Lenovo’s support websites; – IBM will continue to operate parts stock; – For AWSP: the EMEA Partner Technical Support Center and the eBPWSC will continue to provide the same service & support that they do today to partners assigned to Lenovo; – IBM support structure and systems remain unchanged. 4

5. © 2013 IBM Corporation Service Request 5 https://www-930.ibm.com/support/esc/home.jsphttps://www-930.ibm.com/support/esc/home.jsp - electronically 02/969 3650, 02/973 3199 – 7x24h – via phone 02/973 4618, 02/973 4632 – 5x9h – via phone

6. © 2013 IBM Corporation Enhanced Customer Data Repository (ECuRep) https://www.ecurep.ibm.com/app/upload_rcms 6 Support mail: supportline@bg.ibm.comsupportline@bg.ibm.com