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Information Technology Services Getting Engaged: Renewing the IT Organization and Its Management in Large Universities Neil Thelander Queensland University.

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Presentation on theme: "Information Technology Services Getting Engaged: Renewing the IT Organization and Its Management in Large Universities Neil Thelander Queensland University."— Presentation transcript:

1 Information Technology Services Getting Engaged: Renewing the IT Organization and Its Management in Large Universities Neil Thelander Queensland University of Technology EDUCAUSE 2002 Atlanta Georgia Copyright Neil Thelander, 2002. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

2 Information Technology Services IT Strategy: Progress & Needs

3 Information Technology Services IT Strategy: Progress & Needs

4 Information Technology Services IT Strategy: Progress & Needs

5 Information Technology Services AARNet as a player in International Research and Advanced Networking Singapore South Asia Middle East Europe Korea APAN Internet2 Canarie Dante StarTap Connection to other National Advanced Networks and Testbeds Cooperation with other national and major organisations in advanced communications and grid services Japan China Global GRID Forum South America AARNet

6 Information Technology Services 10 3 Wireless network Wired network 10 4 100 Megabit Rich network apps 10 5 1 Gigabit Int’l Research Networks ISP & research traffic Capacity may be shared amongst users on each network and this will impact efficiency Bandwidth Ramp 10 1 Dialup modem Web surfing & email - text heavy web site surfing - text based email - Instant messaging 56 Kilobit Rich web content - audio streaming - software downloads - remote PC management 10 2 Cable or ADSL 2 Megabit - access grid (videoconferencing on steroids) - collaborative high performance research computing - international Internet traffic -networked applications like Oracle Financials and Concept - Channel Q - rapid email delivery and retrieval 11 Megabit As bandwidth increases – it can support more video and graphic intensive applications Web surfing & email - text based email - web site access - instant messaging and PDAs

7 Information Technology Services 24 x 7 Support – NOT !

8 Information Technology Services Student Activity Cycle

9 Information Technology Services

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