1. “Ask a Question” Right Now Web Brief 1

2. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through the GI Bill Website Submit a question through the Right Now Web portal Search previously asked questions Submit Academic Probation reports on RNW Assist students in setting up their own account EBenefits and VONAPP Overview

3. 3 Overview Topics to be covered: GI Bill Website Ask a Question Portal Ebenefits/VONAPP Questions

4. 4 Overview GI Bill Website Your Information Center

5. 5 School Resources

6. 6 Online School Official Training

7. 7 SCO Handbook

8. 8 Submit a Question

9. 9 Search all Answers Sign up Log In

10. 10 Submit a Question Search all Answers Non Punitive grade

11. 11 Submit a Question Search all Answers

12. 12 Sign Up

13. 13 Create Account

14. 14 Log In

15. 15 Asking a Question Never put personal information in subject line Names and SSN can be put in body of message You should only be asking about: Tuition and fee payments Debts Eligibility How to stuff Not student stipends Hardship

16. 16 Submit Email confirmation when submitted and when answered Reference Number Your Account Tab to update

17. 17 Your Account

18. 18 VONAPP Veterans On-Line Application

19. 19 VA Payments

20. 20 Education Enrollment Status

21. 21 Certified Periods

22. 22 VONAPP

23. 23 Form Selection

24. 24 Questions VONAPP