1. Knowledge Management for Administration Processes Znalosti 2004 Brno, Czech Republic, February 25-27, 2003

2. II SAS, Bratislava, Slovak Republic2 Overview  Motivation  Knowledge and Ontology  Architecture  Implementation Tools & Technologies  Screenshots

3. II SAS, Bratislava, Slovak Republic3 The Pellucid Consortium II SAS, Bratislava Slovak Republic MT Department of Genova, Italy Mancomunidad de Municipios del Bajo Guadalquivir CCLRC Rutherford Appleton Laboratory Oxfordshire, England Regional Ministry of the Presidency of the Junta de Andalucía

4. II SAS, Bratislava, Slovak Republic4 A knowledge management scenario Imagine an inexperienced employee in a public organisation … I know I’m supposed to be producing a report for the assessment … … but who should I be consulting? Has anyone written anything similar that I could reuse? Or maybe there’s even a template? How long will it take to get a response? Is there anyone who’s done this before?

5. II SAS, Bratislava, Slovak Republic5 A3 S A8 A4 A6 E1 E2 Contact1 Contact2 Contact3 …. A1 A2 A5 A9 Document1 Document2 Document3 …. How?: Workflow & Knowledge The return form Pellucid MIGHT be:  ROLE specific  USER specific  TIME specific  PROCESS specific  ACTIVITY INSTANCE specific PELLUCID associates WF activities with Organizational Knowledge.  PELLUCID aims to follow WfMC Standards

6. II SAS, Bratislava, Slovak Republic6 Ontology Ontology defines meaning of terms and their relations present state HTML => XML => RDF => Ontology (DAML+OIL) => OWL  CommonKADS models can be expressed by ontology (especially Knowledge Model)  Human knowledge can be partially described by ontology => computer understandable way

7. II SAS, Bratislava, Slovak Republic7 Organization

8. II SAS, Bratislava, Slovak Republic8 Resources & Actions

9. II SAS, Bratislava, Slovak Republic9 Active Hint & Events AH - Representation of Experience Event – Basic for searching patterns

10. II SAS, Bratislava, Slovak Republic10 Domain Ontology

11. II SAS, Bratislava, Slovak Republic11 Example in OWL Document added event: Economical Evaluation of XY trafic light http://xy/hhhh Workflow process instance created in district I with shape Y: Trafic Light on Piazza Principe

12. II SAS, Bratislava, Slovak Republic12 System Architecture Hybrid Approach Knowledge centralized in Organizational Memory Distributed in Agents

13. II SAS, Bratislava, Slovak Republic13 Interfaces

14. II SAS, Bratislava, Slovak Republic14 Developing and Maintenance of Ontologies in Protégé

15. II SAS, Bratislava, Slovak Republic15 Agent Development and Implementation  Specification and Design  UML Tools  AGent Specification Tables  Methodologies  Implementation  Java  Database: MySQL  JADE  Ontology – Protégé,  Jena, OWL

16. II SAS, Bratislava, Slovak Republic16 Contact Information Presented by: Michal Laclavik (laclavik.ui@savba.sk)laclavik.ui@savba.sk Further Information: Dr. Ladislav Hluchy (hluchy.ui@savba.sk)hluchy.ui@savba.sk URL: http://www.ui.sav.sk/ Address: Institute of Informatics Slovak Academy of Sciences Dubravska cesta 9 Bratislava