1. Electronic Data Collection Systems in HCSO Luxembourg, 15 June, 2009 kshxml@ksh.hu gergely.fejos@ksh.hu

2. History 1998 – 2002:EDI (Excel macro converted workbook data to RDRMES) 2002 – 2003:webEDI (Qnr’s filled in on the web, inner communication in RDRMES) Feb 2004:KSHXML1 (Qnr’s stored in XML4DR, formatting and checks in XSL; thick/thin clients) May 2005:Intrastat (Separate system, for huge Intrastat qnr’s) Sep 2005:KSHXML2 (Major changes to KSHXML1, mostly for efficiency) Jan 2008:KSHEMAIL (Created to skip limitations of KSHXML. Not a correct solution from security point of view. Most qnr’s can be loaded automatically. Excel based, attempt to eliminate paper-based data collection.) May 2011:ELECTRA (XML based, probably new structure, new technology to display/fill in qnr’s, allow dealing with huge qnr’s (maybe even Intrastat); purpose: handle all surveys, eliminate email. – Setting up requirements.)

3. Facts Survey types handled Active respondents Qnr’s received KSHXML 200418160 KSHXML 2008413,00073,776 KSHXML 2009734,00046,983 till end of May (9.4% of total) Intrastat 200846,800~ 75,600 Intrastat 20094~ 7,00026,964 till end of May (7.4% of total) E-mail 20089321,875151,178 E-mail 2009144over 29,000 ~ 78,000 till end of May (21.4% of total)

4. KSHXML XML- based Electronic Data Collection System

5. KSHXML Costs Software development: ~1.3 million € Operation costs: –~ 23,000 € / year (software licenses and support) –~ 60,000 € / year (HR costs)

6. Connections of KSHXML to other systems in HCSO

7. Data Collection system: Clients HCSO Internet connection WEB server ASP servers in Cluster mode TIR server ASP system TIR system ASP database TIR database MQSeries TIR Client programs ASP Client program

8. KSHXML Model HCSO centre Agreement administration KSHXML system’s actions Controlling rules of Questionnaires Code lists Mandatory Data Provisions Personalised data Acknowledgements Error lists Sends and Receives Questionnaires Controls Transfers Questionnaires or Error lists Loads to HCSO Database Administers the users (Clients and HCSO’s) Agency/Enterprise (Client) Filling in Error checking Sending Questionnaires Corrections Administration Received Questionnaires Agreements Enterprises: on-line registration, Agencies: paper form Thick or thin client ( ASZ / ASZV) Internet ASPTIR

9. KSHXML Workflow – Respondent’s view  Registration: Data Supplier initiates online or by sending a paper form  HCSO sends back the User ID and Password to Client.  In every time period (monthly, quarterly, annually) HCSO sends the personalised or pre-filled questionnaires to the Respondents.  Respondent signs in: using the * thin client via a browser or * thick client program (downloaded and installed)  Respondent fills in the questionnaires on-line: on the screen (in both clients) or from a CSV file (in thick client) off-line (in thick client).

10. KSHXML Workflow – HCSO’s view  Questionnaires sent to HCSO have been checked by the Thick / Thin Client.  On sending the questionnaire, respondent receives an acknowledgement.  On the HCSO side (TIR) the questionnaries are loaded into the database (ADEL). A second acknowledgement (reception ack.) is sent to the Respondent.  In ADEL, further checks are performed on the questionnaires. If there are errors, the Client gets an Error list and an opportunity to correct them.  The data of the controlled questionnaires are then processed together with the questionnaires received on paper or by e-mail.

11. Information channels E-mail: kshxml@ksh.hukshxml@ksh.hu Phone (Green Line): +36 80 200 766 + expert for each survey

12. Thank you for your attention!