1. 2010 USER FORUM Operations Paul Rutherford Sebastien Charroud

2. Topics Background Forecasting - Current Forecasting Enhancements – Design – Sales Forecasting – Procurement – Reporting – Request for Feedback WMS Features- Current WMS Enhancements – Design – Voice Picking – Replenishment – Put away – Request for Feedback Online Discussions

3. Background New functionality projects based on customer feedback Forecasting – Preliminary requirements gathered – Design feedback – Q4 release Voice Pick – Gauging interest and gathering requirements – 2011

4. Forecasting - Current Storage mechanism for user generated numbers Basic data manipulation Import from 3 rd -party app WOQ/Point integration Need for tool to manage and report on the ordering process

5. Forecasting Requirements Sales Procurement Reporting

6. Sales Forecasting Evaluating demand for a period Several methodologies Common theme – Baseline +/- Trend – Perspective/Context

7. Context/Perspective Current/Future – Events – Ads – Distribution – Price/Promotions

8. Baseline/Trend Comparison across years Trends – Multiple – Formula – Profile

9. Procurement Quantity and timing of purchases to achieve target inventory levels Many constraints: – Production schedule – Supplier Days of Inventory – Storage Capacity – “Sell from” warehouse – Desired Min/Max levels – WOQs – Changing Dates and Quantities on Pos.

10. Reporting Forecasting Performance – Original/Modified/Locked – Sales vs. forecast

11. Request for Feedback Conceptually on the right track? Frequency of updates to forecast – Cutoff point Pros and Cons of single vs. dual screen Best view to support the process – One ore multiple items – Alerts/color coding

12. WMS Features - Current PO Receipts Inbound/Outbound transfers Inventory Write-Off Repacks Code Date Tracking Counting (full/cycle) Interfacing with Order Processing/WMS – Vertique, ILS, AGI, etc.

13. WMS - Design Movement within 4 walls Lower level of granularity for inventory locations

14. Areas of interest Voice Picking Directed Put-away Pick Lines Replenishment

15. Request for Feedback Interest Level? Other needs/expectations?

16. Online Discussions Request for Feedback Forum

17. Discuss | Ask | Suggest Paul Rutherford paul@eostar.com Sebastien Charroud sebastien@eostar.com Discussions online at www.wiki-eostar.comwww.wiki-eostar.com