1. North of Market-Tenderloin Community Benefit District Human Resources Planning Built on Diversity and Inclusion PA 725 - December 18, 2012 Michelle Capobres Esther Green Susie McKinnon Molly Stack Jonathan Young

2. North of Market-Tenderloin Community Benefit District Founded in 2005 Works to improve safety, cleanliness, and community in the Tenderloin Two employees, volunteer board, and contractors No formal HR policies

4. Diversity Goals Avoid bias Promote diversity of staff and board Cultural competency to work effectively in the Tenderloin

5. Recruitment Strategy Job analyses for existing and new positions Broad and targeted recruiting Track applicant demographics Goals and gaps for Board composition

6. Employee Engagement Establish mission statement –Leadership's role –Collaboration Share knowledge and skills Connect with community

7. Compensation & Benefits Establish fair and unbiased compensation strategies –External equity method –Develop compensation procedures for reference Restructure compensation structure to enable merit/performance plan –Set position salary ranges

8. Compensation & Benefits, cont. Health and work-life balance benefits –Time off and leave policies (maternity) –Basic (optional) health benefits Research option of city CBD pooling for health plans

9. Performance Management Plan Establish performance management structures to evaluate staff performance –Objective-based, align with mission and objectives –Executive Director annual evaluation –Team-based approach; establish annual objectives and performance measures –Self-evaluation in process –Document and develop forms and procedures for process and tracking

10. Employee Development Base objectives on gap analysis Partner with local experts/organizations Create Professional Development Co-op –Organizations serving the Tenderloin –SF CBD Consortium Follow up! Create measurable goals!

11. Board Development Assess level of cultural competency Partner with Organizations serving the Tenderloin Evaluate: Was there a change in knowledge/attitude?

12. Safety and Health Mandatory Training Injury and Illness Prevention Plan Worker's Compensation Disability Policies

13. Workplace Violence Prevention Mandatory Training What is Workplace Violence? Zero Tolerance Reporting Requirements

14. Questions, feedback?