1. JUNGLE GEMS 24 WEEKS

2. IN THE BEGINNING Why this project How was the team selected Naming of the Super Team What has been our process

3. Creation of Sub–Teams First Twelve Weeks: Marketing Pre-Admission Admission Public Relations Fulfillment

4. Creation of Sub-Teams : Second Twelve Weeks Marketing Fulfillment Hidden Treasures Public Relations Hospitality

5. Marketing Goals: Develop stronger relationship with referral bases. Focusing on orthopedic practices. Develop Outcome Data Fact Sheets for customers/referral sources Increase Internal & External community awareness Organize Alumni Celebration

6. Pre-Admission Goals: Develop Ambassador Program Develop Phone Training for staff

7. Admission Goals: Develop First Impression Program Develop Weekend Admission Program

8. Public Relation Goals: Increase awareness of VCC Ensure awareness of community about changes Increase awareness about Jungle Gems to employees and community

9. Fulfillment Goals: 12 week: One Great Unit: Post-Acute Includes huddles, 72-hour logs, new shift report process, team based assessments upon admission 24 week: Complete new intake form Refine admission process

10. HIDDEN TREASURES GOALS: Second 12 weeks: To eliminate delays with admissions and make admissions a hoop-free process by the second 12 weeks To say yes to 98% of Medicare admissions

11. HOSPITALITY GOALS: Second 12 weeks Accept 100% of admissions through E-Hall door JKV Transportation will code transports to E-Hall

12. 90 Day Outcomes Completion of all goals above. All goals will have measurable benchmarks which we will be measured against Medicare Census will have increased to 65 patients by 2 nd 12 weeks Average Length of Stay will increase to 32 days for the Post-Acute Unit by 2 nd 12 weeks

13. Hakuna MaCensus!!! DateADCALOSOREOE 9/25222347000 10/75426477000 11/46027275000 12/15022506000 1/65722474000 2/26036TBD 2/236826TBD 3/170TBDTBD

14. Thank You for Your Support!!! Next 12 weeks – Jungle Gem Super Team becomes PACU Quality Circle to ensure all PACU outcomes mature. VCC Continuous Quality Improvement Team expands/embraces new role as innovation/excellence catalyst for Business Unit. Stay Tuned to learn more in June!!!