1. Serving the citizens of Anderson, Blount, Campbell, Cumberland, Loudon, Monroe, Morgan, Roane and Scott Counties

2. CONSORTIUM LEO Board meets regularly Mayors attend LWIB meeting Staff active at local level Active participation On-going Board education Continuing to improve reporting

3. Plan to carry over 27% instead of 20% Reduction in cost of operation Status OK unless economy changes STATE ASSISTANCE Training Sharing data and information New ways of serving customers and businesses Forward thinking

4. County Mayors/Executives want a visible presence Reducing footprint and continuing to work with partners Continue to identify ways to cut costs and improve services Redesign office space in centers Telephones and computers available for easy customer access

5. Trained staff Jobs4TN UI TEA Resume writing Training Computers for showing participants Work closely with Labor—Industry— Local Elected Officials Use of Career Coach

6. TOP 3 TRAINING PROVIDERS

7. TOP 3 ITA FUNDED EMPLOYMENT SECTORS

8. PARTNERSHIPS, COLLABORATION AND INNOVATION Work closely with Labor Partnering with Labor, ECD and local economic reps to attract new industries Placed Youth Program elements out for bid New collaboration with Youth providers NCRC – Anderson County Career and Technical Center – “Out the door with more” program Gold Standard Evaluation completed Snapshot of operations and finance Performance Active clients–new enrollment-- exits New businesses Closures Expenditure Report Checks over $1000 on ETHRA Website ETHRA Audit Committee Approval of Revised Purchasing Policy Obligations–promised funds

9. Quarterly file review for all Centers Team from Administrative Office Report from Discoverer – eCmats for participants with GAP in case notes/activities Written report back to staff for Action Plan follow-up Yearly file review by Accounting Staff Yearly file review by Independent Auditor Staff training – 2 day session which all staff attend Continue process of quarterly file review and training on all components as outlined in TEGL 17-05

10. Problems Number of companies with active layoffs Over 50 companies employ thru temp agencies examples: Denso SL Tennessee CAMPOS Foods Stonepeak Ceramics Tate & Lyle Mastercraft Wamplers Successes JDS Technologies 5 positions Takahata Precision 5 positions

11. Training of LEO, Board and Staff Match training and education with market place Assist in building current and recruiting new businesses and manufacturers to area Intensify efforts to target “at risk” individuals in all programs with emphasis for “at risk” youth Continue to improve data and performance Work with partners Be forward thinking in meeting needs of today and tomorrows’ workforce

12. Nobody can go back and start a new beginning, but anyone can start today, and make a new ending. Maria Robinson