1. Brokers Inc CEO: Adam Ruff CFO: Tyler Zarndt CIO: Steve Johnson

3.  Web services are defined as “a software system designed to support computer to computer interaction over a network, such as over the internet.”

4.  YouTube.com  Yes, a Web Service used for videos.  MySpace.com  Yes, a Web Service used as a social network  Google Maps  Yes, a Web Service used to view maps of the world.  Internet Explorer  Not a Web Service.  Microsoft Office  Not a Web Service

5. Brokers Inc contracted to find web services for Brownell. Web services have not been used in the company to this point. Nancy, the only full-time computer specialist, is looking toward using web services to help the business.

6.  What pitfalls would be important to avoid in shifting to using web services?  What web services would be most likely to be useful to Brownell Construction?  What should Nancy do to keep informed about new web service possibilities?

7.  Integration  Employee intelligence  Poor Technical Support  Reliability  Delays after signing up

8.  Spam in e-mails  Loss of Control (solely with owner of provider)  If provider transfers ownership you lose data access temporarily  Price

9.  Find a proven service provider  Research provider’s background  Make sure virus protection comes with service  Check web/tech support from service provider

10. Only one IT specialist  Sick, Vacation or Leaves??? Computers used for spreadsheets and email  No strict data security required Main focus on project coordination  Legal aspects  Able to meet IT requirements?

11. If so…Where is it stored?? www.payam.com.au/Images

12.  Benefits Ease of Set up  Register, Install and Forget it Instant Online backups  No scheduling  No interrupting work Extremely Secure  “Bank Grade” Encryption  Only defined users have access

13.  Benefits Continued Unlimited Users Remote Access Versioning  Recover prior backed up files Affordable  Pay for what you use  $2/GB

14.  Benefits Expense  Internal vs. External Better Security/Support Change in Legal Environment  Email Retrieval

15.  Benefits Overview Secure, Affordable Learning Curve  Resembles “Outlook” Top Support  24/7

16. Contact Management

17. Calendar Sharing

18.  Brownell should utilize online data storage and email hosting.  Nancy should visit Web Service Product Vendor listings to keep informed about new web services.Web Service Product Vendor

19.  World Wide Web Consortium (W3C) World Wide Web Consortium (W3C)  Web Service Product Vendor Web Service Product Vendor  Web Services by the dozen Web Services by the dozen  So, What the Heck are Web Services So, What the Heck are Web Services  The Web at your service The Web at your service  Online Storage Options Online Storage Options  Knowing When to Use Web Services Knowing When to Use Web Services  Five Barriers to Implementing Web Services Five Barriers to Implementing Web Services