1. H.R. RESOURCE NAVIGATION TUTORIAL FCAC Teammate quick guide on how to access and utilize at the store Bridgestone Retail Operations, LLC

2. OBJECTIVE To introduce new hires and current teammate to the TeamBSA main page, guide them on step by step account login (and first time user sign up) to successfully login to MyHR for benefits enrollment and direct deposit review.

3. HOW TO USE THIS GUIDE Click on this icon for help Click on this icon to go to the main page Click on these arrows to move through content

4. CONTENT  Objective Objective  Website login information Website login information  Website main page Website main page

5. First time user (FTU)? Need a Login? Click HERE! First time user (FTU)? Need a Login? Click HERE!

6. STEP 2 (FTU): ENTER YOUR UNIVERSAL ID (UID), CLICK SUBMIT.

7. Enter your UID Initial Password: (bf + YEAR of your hire date + last 4 of your SSN). New User Name (customary to leave this as your UID) New Password Confirm Password re-entry Click Register User Name and Password

8. STEP 2: ENTER YOUR UID AND PASSWORD, CLICK “LOG ON”

9. STEP 3: THE TEAMBSA MAIN PAGE WILL DISPLAY, CLICK ON THE LOGO

10. STEP 4: SUCCESS! YOU’VE MADE IT TO THE MYHR PAGE!

11. STEP 5: UTILIZE THE “HOME” TABS TO ACCESS BENEFITS, PAY & TIME OFF, PERFORMANCE MANAGEMENT, EMPLOYMENT POLICIES AND MUCH MORE!

12. STEP 6: UTILIZE THE “HOME” TABS TO ACCESS BENEFITS BY HOLDING YOUR CURSOR OVER THE BENEFITS TAB THEN CLICKING ON YOUR TOPIC OF CHOICE.

13. STEP 7: UTILIZE THE “HOME” TABS TO ACCESS PAY & TIME OFF BY HOLDING YOUR CURSOR OVER THE BENEFITS TAB THEN CLICKING ON YOUR TOPIC OF CHOICE.

14. STEP 8: WANT TO SEE A LIST OF WHAT IS AVAILABLE? UTILIZE THE “HOME” TABS TO SELECT “SITE MAP.”

15. STEP 9: WANT TO SEARCH FOR 1 TOPIC? USE THE SEARCH BOX, CLICK IN THE BOX AND TYPE IN YOUR TOPIC.

16. CONGRATULATIONS! YOU HAVE COMPLETED THIS TUTORIAL You are now able to access the MyHR Website, know who to call if you are having trouble and can complete your on- boarding by enrolling in direct deposit and benefits. Test Me!

17. HELP? HAVING TROUBLE? CLICK THE TOPIC BELOW TO GET ASSISTANCE Forgot your password? POS/Technical Problems? HR Support Information?

18. HELP? HAVING TROUBLE? So you forgot your password? No worries! Contact the Helpdesk at 888-688-0888

19. HELP? HAVING TROUBLE? So you need POS/Technical Support? No worries! Contact the Helpdesk at 888-688-0888

20. HELP? HAVING TROUBLE? So you need some HR Guidance or have questions? No worries! Contact the MyHR Hotline 855-873-6947

21. You are about to embark on a game show journey where you could win BIG prizes and discounts on BSRO tires and services! Thank you for reviewing this training tutorial, please answer the following questions to win big! Click the right arrow to continue

22. To introduce new hires and current teammate to the TeamBSA main page, guide them on step by step account login (and first time user sign up) to successfully login to MyHR for benefits enrollment and direct deposit review. To introduce only new hires to the TeamBSA main page, guide them on step by step account login (and first time user sign up) to successfully login to MyHR for benefits enrollment and direct deposit review.

23. You win a… Click on the right arrow to continue. Test Purposes Only

24. To introduce only new hires to the TeamBSA main page, guide them on step by step account login (and first time user sign up) to successfully login to MyHR for benefits enrollment and direct deposit review. To introduce new hires and current teammate to the TeamBSA main page, guide them on step by step account login (and first time user sign up) to successfully login to MyHR for benefits enrollment and direct deposit review.

25. a) 1 1 b) 4 4 c) 2 2 d) 7 7

26. You win… Click on the right arrow to continue.

27. a) 1 1 b) 4 4 c) 2 2 d) 7 7

28. a) Far Thing Uncle Far Thing Uncle b) First Time User First Time User c) First Theme Under First Theme Under

29. You win… Click on the right arrow to continue.

30. a) Far Thing Uncle Far Thing Uncle b) First Time User First Time User c) First Theme Under First Theme Under

31. a) b). c). d).

32. You win… Click on the right arrow to continue.

33. a) b). c). d).

34. CONGRATULATIONS! You’ve won a FCAC Uniform approved T-shirt! Thank you for playing and demonstrating that you understand how to utilize the MyHR website! Click on your preferred style to place your order.

35. FCACWomensT@bfrc.com Include: Your name Store 6 digit Phone number Expect shipment in 3-6 weeks

36. FCACMensT@bfrc.com Include: Your name Store 6 digit Phone number Expect shipment in 3-6 weeks