1. The Regulators Challenge Simon Roberts Regional Manager Stansted Airworthiness Division Human Factors focal point

2. The Requirements EASA Part145  Human Factors and Maintenance Error Management  …….is now part of the Regulation ICAO  Safety Management Systems  …..will be required by January 2009  for all Operators and Maintenance Organisations

3. Mandatory vs Voluntary Implementation Compliant Implementation vs Effective Implementation Its not just about compliance Effective implementation must come from within Regulatory Approach

4. The Regulators Role Seeking compliance Seeking effective implementation? Providing advice and guidance?

5. Effective Application of Safety Management Systems HF principals Maintenance Error Management systems Will lead to a safer and more competitive industry

6. Vital signs of a healthy MEMS Senior Management buy-in Just Culture Reporting levels Near misses being reported Investigations establishing root cause Feedback to employees

7. The CAA’s Proactive Approach Voluntary implementation Support of existing and future initiatives Support of industry groups Promoting changes to the regulation Influencing those we regulate

8. CAA Supported Initiatives CHIRP / MEMS data sharing board MOR analysis RAeS EMSG HF group ShoMe tool JAA HF steering group? EASA?

9. UK CHIRP / MEMS Group TNT FR Aviation British Airways BA Cityflyer QinetiQ Thompsonfly FlyBe Monarch First Choice DHL Air Virgin Atlantic KLMuk Marshalls of Cambridge Bmi UKCAAAAIB CHIRP Sharing Learning Analysing Finding solutions

10. Areas of Focus Learning and understanding from our mistakes The benefits of effective systems over compliant systems Risk based management Operator / Maintenance organisation relationships Staff Competencies Changing Cultures and behaviours

11. Maintenance Management (Operators) need to focus on: Oversight of its maintenance providers Avoid unrealistic targets  Inappropriate tasks Consider HF principals (SMS will drive this)

12. Maintenance Organisations need to focus on: Saying No to operators when appropriate Developing error tolerant processes Engine maintenance …and then flight controls, landing gear and cabin safety equipment

13. A Word on Safety Management Systems fully integrated i.e. Operations, maintenance management, aircraft maintenance, ground operations Improved cooperation and communication Not just the operator but the regulator too!

14. What about fatigue….how is that being managed? Risk based rather than prescriptive rules Further guidance is being developed by the CAA and RAeS EMSG

15. We do have a Safe Industry ….Is this a result of improved maintenance error management, newer more reliable aircraft requiring less maintenance, better maintenance standards and maintenance management…… Or are we just being lucky?

16. The Way head What’s the key to making these regulations add value in terms of business efficiency, cost savings and risk mitigation? Whether its HF, MEMS or SMS its not just a change to the regulation, a bit of training to be shortly forgotten… It’s a new way of life or a journey (that will never end)…

17. Thank You