1. GroupWise Email Collaborate Effectively

2. GroupWise Features E-mail Calendar Contact Management Task Management Notes

3. GroupWise Availability GroupWise is available to all faculty and staff at no charge. GroupWise accounts are not automatically generated. Request forms are located at: –www.acs.ucf.edu/forms.htmlwww.acs.ucf.edu/forms.html –http://support.mail.ucf.eduhttp://support.mail.ucf.edu Students are not eligible for a GroupWise account unless they are working in a paid position at the University.

4. GroupWise Accessibility GroupWise Software –GroupWise is usually installed on your work PC by the technical support person in your department. GroupWise Self Installation –GroupWise software is available for download at http://support.mail.ucf.edu (click Downloads) http://support.mail.ucf.edu You must have administrative rights to your machine to install GroupWise. Consult your technical support person. GroupWise WebAccess –Web page available for checking GroupWise e-mail. –No software download required! –http://webmail.ucf.eduhttp://webmail.ucf.edu

5. GroupWise Restrictions GroupWise Mail will be purged form the system: –After 180 days –After 6 days in your GroupWise Trash Email can not be recovered once it is purged from the system To comply with Sunshine State Standards you must set up GroupWise to archive your important e-mail. Instructions for Archiving are located at: –http://support.mail.ucf.edu (Manuals & Policies)http://support.mail.ucf.edu For additional information on GroupWise Rules and Policies –http://support.mail.ucf.edu (Manuals & Policies)http://support.mail.ucf.edu

6. GroupWise Help GroupWise Support Site –http://support.mail.ucf.eduhttp://support.mail.ucf.edu GWHelp E-mail Account –gwhelp@mail.ucf.edugwhelp@mail.ucf.edu User Services Helpdesk –http://helpdesk.ucf.edu –helpdesk@mail.ucf.eduhelpdesk@mail.ucf.edu –(407) 823-5117