1. Web-based Application Includes: –Integrated Web Server –Integrated Database

2. Network Tool –Dashboard –Inventory –Monitoring –Help Desk –IT Services –Reporting –Settings

3. Alerts –User definable –Appears on dashboard –Part of network scan –Auto-discovery of network devices –Supports multiple subnets

4. Network Inventory –User defined categories –Auto-discovery –Additional details available by SNMP –Items can be re-classified

5. Screenshot of inventory details: -Timeline -General Info -Configuration data -Interfaces -Notes

6. MRTG style graphs available for interfaces Obtains data from SNMP

7. User defined alerts

8. Integrated help desk Able to accept email submissions or web-based Web-based portal for IT

9. Helpdesk tickets notify user of updates Remote Control (VNC built in) Ping Trace Route NS Lookup Wake-on-lan

10. Integrated reporting Web-based custom reporting User-definable SpiceWorks Community for support of software and IT in general

11. Utilizing pre-defined characteristics, software tells you what percentage of the package you are using.

12. Costs: –Does not require dedicated machine. –Runs under Windows XP/2000/2003 –Utilizes its own port (doesn’t need port 80) –Cost per admin - $ 0 –Adware on right column –Remove adware - $20 / month –www.spiceworks.com ver 3.6 is latest (3/13/09)www.spiceworks.com