1. System Planning (Strategic Planning & Information Systems Projects) System Planning (Strategic Planning & Information Systems Projects) - Mr. Ahmad Al-Ghoul System Analysis and Design

2. Avicenna System Analysis and Design System Planning2 Chapter Objectives Explain the purpose of a mission statement Explain the purpose of a mission statement Describe organizational problems, and ways to think and find those problems Describe organizational problems, and ways to think and find those problems

3. Avicenna System Analysis and Design System Planning3 Introduction The Review Committee reviews system requests from groups throughout the organization and selects projects for the benefit of the business. The Review Committee reviews system requests from groups throughout the organization and selects projects for the benefit of the business. Projects are selected based on business needs and project risks Projects are selected based on business needs and project risks

4. Avicenna System Analysis and Design System Planning4 Information Systems Projects Business needs should drive projects. Business needs should drive projects. Business needs determine the system’s functionality (what it will do). Business needs determine the system’s functionality (what it will do). The project’s business value should be clear. The project’s business value should be clear.

5. Avicenna System Analysis and Design System Planning5 Information Systems Projects Project Initiation Project Initiation Projects may be initiated as part of the long- term strategic plan (top-down) Projects may be initiated as part of the long- term strategic plan (top-down) based on mission or objective statement come up with some competitive business strategy based on mission or objective statement come up with some competitive business strategy Projects may proceed bottom up Projects may proceed bottom up To fill some immediate need that comes up To fill some immediate need that comes up Projects may also be initiated due to some outside force Projects may also be initiated due to some outside force E.g. change in tax structure may affect billing system E.g. change in tax structure may affect billing system

6. Avicenna System Analysis and Design System Planning6 Information Systems Projects Project Initiation Project Initiation Main Reasons for Systems Projects Main Reasons for Systems Projects The starting point for most projects is called a system request, which is a formal way of asking for IT support The starting point for most projects is called a system request, which is a formal way of asking for IT support Systems request Systems request Systems request Systems request The main reasons for systems requests The main reasons for systems requests Projects are initiated for two broad reasons: Projects are initiated for two broad reasons: Correction of Problems Correction of Problems Opportunities for improvement through Opportunities for improvement through Upgrading systems Upgrading systems Altering systems Altering systems Installing new systems Installing new systems  The main reasons for systems requests are  Improved service  Support for new products and services  Better performance  More information  Stronger controls: Encryption and biometric devices Encryptionbiometric devicesEncryptionbiometric devices  Reduced cost [1]

7. Avicenna System Analysis and Design System Planning7 Information Systems Projects Organizational Problems Organizational Problems Problems surface in many different ways. Problems surface in many different ways. First way to think of the problem as Too many errors First way to think of the problem as Too many errors Situations in which goals have never been met or no longer being met Situations in which goals have never been met or no longer being met Useful feedback gives information about the gab between actual and intended performance. Useful feedback gives information about the gab between actual and intended performance.

8. Avicenna System Analysis and Design System Planning8 Information Systems Projects Organizational Problems Organizational Problems Second way of finding problems that require the services of systems are uncovered because performance measures are not being met. Second way of finding problems that require the services of systems are uncovered because performance measures are not being met. Analyst can identify problems with processes that are visible in output by Analyst can identify problems with processes that are visible in output by Check output against performance criteria Check output against performance criteria Too many errors Too many errors Work completed slowly Work completed slowly Work done incorrectly Work done incorrectly Work done incompletely Work done incompletely Work not done at all Work not done at all Other way to think of a problems when people do not met baseline performance goals. Other way to think of a problems when people do not met baseline performance goals.

9. Avicenna System Analysis and Design System Planning9 Information Systems Projects Organizational Problems Organizational Problems Valuable sources in problem finding. Valuable sources in problem finding. Managers alert to detect potential problems by. Managers alert to detect potential problems by. Observe behavior of employees Observe behavior of employees High absenteeism High absenteeism High job dissatisfaction High job dissatisfaction High job turnover High job turnover

10. Avicenna System Analysis and Design System Planning10 Information Systems Projects Organizational Problems Organizational Problems Listen to feedback from vendors, customers, and suppliers Listen to feedback from vendors, customers, and suppliers Complaints Complaints Suggestions for improvement Suggestions for improvement Loss of sales Loss of sales Lower sales Lower sales

11. Avicenna System Analysis and Design System Planning11 Sequence Summary Systems projects are initiated to improve performance, provide more information, reduce costs, strengthen controls, or provide better service Systems projects are initiated to improve performance, provide more information, reduce costs, strengthen controls, or provide better service Organizational Problems surface in many different ways. Organizational Problems surface in many different ways. First way to think of the problem as Too many errors First way to think of the problem as Too many errors Second way of finding problems that require the services of systems are uncovered because performance measures are not being met. Second way of finding problems that require the services of systems are uncovered because performance measures are not being met. Other way to think of a problems when people do not met baseline performance goals. Other way to think of a problems when people do not met baseline performance goals.

12. Avicenna System Analysis and Design System Planning12 Sequence Summary In this Sequence we have In this Sequence we have Defined the term review committee Defined the term review committee Discussed Project Initiation methods Discussed Project Initiation methods Discussed systems request and main reasons for systems requests Discussed systems request and main reasons for systems requests Described the ways to find organizational problems Described the ways to find organizational problems

13. Avicenna System Analysis and Design System Planning13 Reference [1] System Analysis and Design, Sixth Edition (Chapter 2 ) Authors: Gary B. Shelly, Thomas J. Cashman and Harry J. Rosenblatt, Authors: Gary B. Shelly, Thomas J. Cashman and Harry J. Rosenblatt, Publisher: SHELLY CASHMAN SEWIES. [2] Modern Systems Analysis and Design fourth Edition (Chapter 5 ) Authors: Jeffrey A. Hoffer, Joey F. George, Joseph S. Valacich Authors: Jeffrey A. Hoffer, Joey F. George, Joseph S. Valacich Publisher: prentice hall Publisher: prentice hall [3] System Analysis and Design, 3 rd Edition ( Chapter 2 ) Authors: Dennis, Wixom, & Roth Publisher: John Wiley & sons