1. Diversity & Inclusion October 29, 2015

2. Key Discussion Items Diversity at Citizens Promise of the Trust Core Values Diversity in Our Workforce Employee Engagement Annual Diversity Special Events Business Partnering Diversity & Inclusion Team

4. Diversity in Our Workforce Citizens Proactively Seeks Diversity 34% of Workforce is a Member of Racial Minority Group 26% of Workforce is Female Other Diversity May be Tracked in Future

5. Annual Diversity Special Events Keeping the Dream Alive Sharing the Dream Hispanic Heritage Month Veterans Celebration

6. Commitment to Diversity Maximize Opportunities for Local Suppliers Maximize Visibility to Opportunities Support Organizations that Support MBE/WBE/VBE Development Increase MBE/WBE/VBE Tier 1, 2 Utilization Goals > = 15%MBE/ 8%WBE/ 3%VBE

7. Diversity Supplier Summary 545 613 MBE/WBE/VBE COMPANY PROFILES Over 27% Diverse Suppliers!!!

8. Diversity Spend Summary CITIZENS ENERGY GROUP SUPPLIER DIVERSITY SPEND FISCAL 2011-14 Oct 1-Sep 30Eligible SpendMBEWBEVBETotals 2010-2011 $ 82,894,472.00 $ 10,745,195.00 $ 4,884,280.00 $ 1,416,557.00 $ 17,046,032.00 2011-2012 $ 364,307,908.00 $ 49,610,467.00 $ 35,732,369.00 $ 5,575,165.00 $ 90,918,001.00 2012-2013 $ 361,056,300.00 $ 50,010,374.00 $ 43,170,918.00 $ 11,161,045.00 $ 104,342,337.00 2013-2014 $ 343,105,856.00 $ 42,510,947.00 $ 40,491,427.00 $ 12,467,704.00 $ 95,470,078.00 Totals $ 1,151,364,536.00 $ 152,876,983.00 $ 124,278,994.00 $ 30,620,471.00 $ 307,776,448.00 MBE/WBE/VBE %13.28%10.79%2.66%26.73% Source: fiscal EOY operating reports 2011-2014

9. Diversity & Inclusion Team Tamiko Kendrick, Diversity & Inclusion Manager Diversity Roundtable Conference - 2015

10. National Diversity and Inclusion Award 7 th Annual Employee Resource Group (ERG) and Council Honors Awards Award Recipients Lead D&I Efforts Demonstrated Results in Our Workforce and Marketplace Ranked 13 th Out of 538 Applicants