1. Tarrant County College Building a Framework for Student Access and Success 1 Dr. Joy Gates Black Dr. Bill Coppola Dr. Jade Borne Mr. David Ximenez Student Success and Completion: Embracing a Culture of Change ACCT Leadership Congress San Diego, CA October 16, 2015

2. 22 WHO WE ARE Affordable, open access to quality teaching, learning 7 th largest higher education institution in Texas 15 th largest higher education institution in U.S. More than 100,000 students annually One in every 21 Tarrant County residents is a student 50 years of service One College, Six Campuses

3. The College of Choice for Academic Excellence and Lifelong Learning Ranked 37 th Among the Nation’s Top 100 Associate Degree Producers Commencement 2013 Ranked 24 th In Total Number of Minority Students Earning Associate Degrees National Center for Educational Statistics

4. 44 WHERE WE ARE

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6. 66 Associate of Arts Associate of Arts in Kinesiology Associate of Arts in Music Associate of Arts in Teaching Associate of Science Associate of Science in Chemistry Associate of Science in Mathematics 7 Degrees Nearly 130 Certificates of CompletionCertificates Students can meet with a college/ university advisor at a University Transfer Center located on each campus Transfer Courses WHAT WE OFFER  Degrees and certificates available in more than 60 occupational/technical programs.

7. 77 Extends TCC’s reach beyond the traditional classroom 9 new associate degrees that can be earned completely online eLearning Allows students to earn credit for college while attending high school Dual Credit Centralized at Trinity River Campus Uses technology to merge face-to-face, hybrid and fully online courses Ability to earn associate degree in 18 months or fewer Weekend College WHAT WE OFFER TCC recently ranked 4 th out of 188 colleges and universities in Texas that offer online classes - National Center for Education Statistics (NCES)

8. 88 Community and Industry Education Services Provides wide range of basic skills, technical, career and community service programs, and courses on- and off-campus for the general public and working professionals. Lifelong Learning Preparatory Education Workforce Training and Certifications WHAT WE OFFER

9. 99 Why the Need for Change?

10. 10 Refocus on Access and Student Success Texas Higher Education Coordinating Board ranked TCC eighth among the big ten community colleges for completion of developmental education (2010). Performance Based Funding (2010). Leadership of newly appointed Chancellor Erma Johnson Hadley (2009).

11. 11 Blueprint for Change: Achieving the Dream A national reform network dedicated to community college student success and completion; focused primarily on helping low- income students and students of color complete their education and obtain market-valued credentials.

12. 12 Achieving the Dream Principles

13. 13 Principle One: Committed Leadership Senior college leaders actively support efforts to improve student success, not just to increase enrollments, and are committed to achieving equity in student outcomes across racial, ethnic and income groups. Achieving the Dream

14. 14 Committed Leadership at TCC Board of Trustees Vision 2015 Strategic Plan Board Member on ATD Core Team Student Success as a Standing Board Agenda Item Annual Participation by Board in University of Texas Board of Trustees Institute Policy Changes Reallocation Resources

15. 15 Principle Two: Use of Evidence to Improve Policies, Programs and Services The college establishes processes for using data about student progression and outcomes to identify achievement gaps among student groups, formulates strategies for addressing the gaps identified and improving student success overall, and evaluates the effectiveness of those strategies. Achieving the Dream

16. 16 Use of Evidence at TCC Focused on Consistent Data Collection, Analysis and Interpretation Increased Institutional Capacity to Collect, Analyze, Interpret and Communicate Data Consistently Increased the Use of Data to Inform Decision Making Established District and Campus Data Teams

17. 17 Data Dissemination District Data Team Meeting District presentation of data by Institutional Research to campus teams Data Team Meeting Campus meeting to review data and plan with chairs Dept. Chair and Data Team Meeting Monthly campus meeting to review data and plan discussion with faculty Department Meetings Monthly department meetings with faculty and staff

18. 18 Principle Three: Broad Engagement Faculty, student services staff and administrators share responsibility for student success, and collaborate on assessing the effectiveness of programs and services and improving them. Achieving the Dream

19. 19 Established Campus Fridays Scheduled Monthly Campus Forums Expanded the Role of Campus Leaders Created Intentional Opportunities for Listening to and Learning from Students Broad Engagement at TCC (Learning to Steer A Cruise Ship)

20. 20 Broad Engagement at TCC (Learning to Steer A Cruise Ship) Continued Engaged Faculty through Academic Curriculum Teams Identified Opportunities to Engage ISDs Revitalized Advisory Committees

21. 21 Principle Four: Systemic Institutional Improvement The college establishes planning processes that rely on data to set goals for student success and then uses the data to measure goal attainment. The college regularly evaluates its academic programs and services to determine how well they promote student success and how they can be improved. Achieving the Dream

22. 22 Systemic Institutional Improvement at TCC Revamped Institutional Effectiveness Process Created the Innovation Forum to Connect Planning and Budgeting Processes Enhanced Financial Aid Degree Audit Enrollment Verification Discontinued Late Registration

23. 23 Outsourced Financial Aid Call Center and Verifications Decentralized Financial Aid Staff to Support Face-to-Face Interactions on Campuses Centralized Veterans Certification Implemented a College-Wide Supplemental Instruction Program Systemic Institutional Improvement at TCC Continued

24. 24 Implemented accepted standards for Review of Support Services Created Districtwide New Student Orientation Implemented Math Emporiums Systemic Institutional Improvement at TCC Continued

25. 25 Created a Student Success Course Implemented Case Management and Advising by Appointment Arranged for TCC Advisors to Register Students Systemic Institutional Improvement at TCC Continued

26. 26 Dean of the Faculty Academy Director of Academic Assessment Director of Process Improvement Director of Institutional Diversity and Inclusion Career and Technical Program Advisors Online and Adult Basic Education Advisors Learning Diagnostician Success Coaches for Academic and Career and Technical Programs Graduation Outreach Specialist Hired for Critical Positions Systemic Institutional Improvement at TCC Continued

27. 27 Principle Five: Accountability for Equity The college takes responsibility for closing the achievement gaps among student populations. Cultivating a sense of urgency, colleges infuse equity within institutional practices through institutional planning, policy implementation and reform, and school-wide discussions. Achieving the Dream

28. 28 TCC Fall 2014 Student Demographics

29. 29 Accountability for Equity at TCC Established the Men of Color Mentoring Program to support the unique experiences and perspectives of participants Hired a Director of Diversity and Inclusion to lead the college in developing strategies and programs that promote diversity and inclusion

30. 30 Accountability for Equity at TCC Continued Created and implemented an Inclusion Plan to sustain a diverse, inclusive and an equitable environment for students, faculty and staff Established a Diversity and Inclusion Council on all six campuses and for district offices to support the implementation of diversity action plans

31. 31 What has been the Impact of these Changes? (Are We Moving the Needle?)

32. 32 2013FL and 2014SP Course Success Men of Color Mentoring Program

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34. 34 2015 SP Supplemental Instruction: Comparison of Success

35. 35 2015SP Supplemental Instruction: Success Rates by Number of Visits

36. 36 2015SP Supplemental Instruction: Success Rates by Number of Visits

37. 37 Credential Completion TCC Graduates /Completers YearNumber of Graduates 2014-20157,215 2013-20146,627 2012-20135,593 TCC Graduates have grown by 29% in 2 years!

38. 38 What Have We Learned? The More Students are Engaged, the Higher Their Success Rates Engage Faculty, Staff and Students Across the College Early in the Process Engagement is Critical 38

39. 39 What is Next for Tarrant County College?

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41. 41 Covey’s 4 Disciplines of Execution Focus on the Wildly Important (Wildly Important Goals – WIGS) Act on the Lead Measures Keep a Compelling Scoreboard Create a Cadence of Accountability

42. 42 TCC’s Wildly Important Goals Increase course completion for all degree-seeking FTIC students by 20% by 2016 Increase course completion for students on academic probation by 20% by 2016 Increase student success by increasing fall to fall and fall to spring retention rates for all degree-seeking FTIC students by 20% by 2016

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44. 44 Questions?