1. DECIPHER 2009-2011 ES (60), FI (29), UK (52)

2. BUSINESS DETAILS 2 Sektors Agrifood and forestry: FI, UK, ES Life science: UK, ES Advanced manufacturing: UK,ES ICT and telecommunications: UK, ES Environment: UK, ES Contact with people from other countries 86 - 100 %

3. MAIN FINDINGS: Business culture training 3 Had received culture training Spain: 33 % Finland: 28 % UK (EEDA): 52 %UK (YaH): 28 % Would like to receive culture information Spain: 72 % (France, Germany, China) Finland: 45 % (Russia, Sweden, Germany) UK (EEDA): 85 % France, Spain, Germany) UK (YaH): 84 % (China, Germany, France, Japan, Russia, Spain) Business culture training required Spain: yes 57 %; Finland: no 66 %;UK (EEDA) ?; UK (YaH): 80 % Were interested in participating in a culture workshop Spain: 63 % Finland: 52 % UK (EEDA):100 %UK (YaH): 88 % Know were to get culture information Spain: 25 %Finland: 62 % UK (EEDA): 59 %UK (YaH): 52 %

4. MAIN FINDINGS: Language training 4 Had recieved language training Spain: 50 % Finland: 52 % UK (EEDA): 26 %UK (YaH): 28 % Language training required Spain: 50 % (English, French) Finland: 76 % (English, Swedish, Russian) UK (EEDA): 59 % (French, German, Spanish) UK (YaH): 40 % (German, Spanish) Written material to be produced in a foreign language (%) ESFIUK (EEDA)UK (YaH) websites: 65 76 6760 marketing mat.: 55525664 product literature: 52 4472 product lables: 4568 technical data: 4760

5. MAIN FINDINGS: Language training 5 Languages needed in the following situations (%) ESFIUK(E)UK(YaH) trade fairs67 24 59 72 welcoming 47 100 63 52 written comm. 70 69 56 56 telephone80 76 59 40 presentations47 38 33 36 meetings58 28 41 32 Know were to get language support Spain: 50 % Finland: 72 % UK (EEDA): 74 % UK (YaH): 52 %