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www.UE.org Risk and Innovation Janice M. Abraham, President & CEO, United Educators Tom W. Dwyer, Provost, Johnson & Wales University
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ERM: A process forward 2
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ERM A collaborative process, led by senior administration, that expands the core concepts of risk management: Identifying risks across the enterprise Assessing the impact of the risks to the plans and mission Developing and testing mitigation plans Monitoring identified risks and consistently scanning for emerging risks ERM: A process forward 3
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Roles Owns ERM Department heads involved in operational risks Senior Administration Sets tone, addresses strategic and governance risks and fills in gaps Full Board/Executive Committee Understand programs and risks Standing Committees Owns specific risks and process Audit Committee ERM: A process forward 4
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Best Practices Tone at the top matters: Champions are essential Understand and embrace specific roles Understand, respect, and appreciate differences between business and education Build on the work of others, use Risk Registers Question sacred cows Look for opportunities and upside risks ERM: A process forward 5
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University of Alberta RM Process ERM: A process forward 6
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University A. Risk Register: Adequacy of financial resources Information technology infrastructure, systems and support Age and condition of facilities and physical plant infrastructure Recruitment and retention of top personnel Individual and institutional conflict of interest, employee misconduct, regulatory non-compliance Execution of Strategic Plan ERM: A process forward 7
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University B. Risk Register: Governance Student enrollment Liquidity, debt and reserves Health care costs Management turnover Return on investment in new capital projects and programs Legal/regulatory compliance Information security Disaster recovery and business continuity Potential for fraud and conflicts of interest ERM: A process forward 8
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Liberal Arts College Risk Register: Enrollment: Student’s perceived return on investment Succession planning for President/Senior staff Facilities: Age and condition not keeping pace with student demand and increase in sciences Health and safety of students focused on alcohol and sexual assault Information technology infrastructure, security and renewal Endowment growth ERM: A process forward 9
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University C. Risk Register Strategic Plan implementation Income diversification New initiatives: Research, Accreditation Governance Faculty: Demographics Compliance: Research, Title IX, Clery Athletics: Compliance, funding, injuries ERM: A process forward 10
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University B. Risk Assessment ERM: A process forward 11
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JWU ERM ERM: A process forward 12
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Lessons Learned From Others: Focus on high-impact risks Focus on mitigation plans Take on the tough issues and sacred cows All risks must have owners It’s a process and business tool, not a project ERM: A process forward 13
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Copyright © 2014 by United Educators Insurance, a Reciprocal Risk Retention Group. All rights reserved. Stay Connected bit.ly/UELinkedIn @UnitedEducators bit.ly/UEYouTube Janice Abraham President & CEO Prevention and Protection for Education TM 7700 Wisconsin Avenue, Suite 500 Bethesda, MD 20814 Office: (301) 907-4908 Direct: (301) 215-8462 jabraham@ue.org
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