1. 12/19/20151 BTC & beMOBILE Our Services & the Future Service Offerings and Differentiation

2. Agenda Section 1Botswana Section 2Background Section 3Customer Centricity 12/19/20152

3. Overview of Botswana 12/19/20153 > Estimated population : 2,155,784 > Median age : 22.9 years old > GDP $40.551 billion > GDP - per capita (PPP): $18,82 > Population is concentrated in cities & urban villages (62% as at 2011) > Population density very low in most of the country > Life expectancy at birth : 54.06 years > Net migration rate: 4.62 migrant(s)/1,000 population > Literacy (>= 15): 85.1% 2014/2015 figures * * https://en.wikipedia.org/wiki/Botswana

4. Subscriber base: 561,892 174,922 Background 12/19/20154 beMOBILE Objective: Acquisition Subscriber base: +/-5000 BTC & beMOBILE: MILESTONES TOWARDS BEING THE BEST IN CUSTOMER CENTRICITY 2015 2013200819961980 Establishment Objective : To provide, develop, operate & manage Botswana's national & international telecommunications services The Future is BRIGHT! Number 1 because of YOU!

5. 12/19/20155 Customer Focused Service Offerings, The Key To Retaining Customers

6. 12/19/2015 Widest choice, best value 24/7 NOW 6 Business Client Consumer Post Paid Lines Toll Free Fixed Wireless Terminals VSAT Mobile Office Manager Leased Lines Dedicated Internet Business-in-a-box Metro PABX Hosted Services ACL Cheapest Rates Data Offers Nshape beFREE Mobile Office Manager Roaming SMEGA Affordable Devices Street Reseller

7. 12/19/2015 Innovation, better customer experience 7 Converged Billing Better Content FUTURE (CONVERGENCE, SEAMLESS EXPERIENCE) 4G Electronic Recharge Security Best Roaming Rates Most Affordable Devices Widest Coverage Cheapest Rates beFREE Mobile Financial Services Closed User Groups Calling (mobile & Fixed) Cloud Services

8. 12/19/20158 Partnerships, efficient service delivery The BEST Suppliers Simply the best Strategic Partnerships

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