1. Skills For Leadership: Building a Mindset of Innovation Sally Schmall, MSW, SPHR President, Academy Coaching www.AcademyCoaching.com www.AcademyCoaching.com On behalf of the Alumni Association of the University of Michigan www.umalumni.com.

2. . The Future Is Uncertain

4. 2009 Center for Creative Leadership Innovative Approach to Leadership Leadership for Innovation Innovation Leadership

5. Innovative Approach How can you think differently about your position and the challenges you face? Move from “one right answer” to multiple possibilities Leadership For Innovation How can you help others think differently about old problems? Ask what if?

6. 6 Innovative Thinking Skills

7. Paying Attention Personalizing Imaging Curiosity Collaborative exploration Crafting

8. Experiment With Innovation Three ways to begin: 1)Reframe the challenge 2)Focus on the customer experience 3)Create a prototype solution

9. Ask powerful questions. Challenge Assumptions. Seek multiple perspectives.

10. Focus on the Customer Experience http://www.bing.com/videos/search?q=swif fer+picture+with+mort+and+old+lady&qs= n&form=QBVR&pq=swiffer+picture+with+ mort+and+old+lady&sc=0-42&sp=- 1&sk=#view=detail&mid=DA9426FF97446 72C629BDA9426FF9744672C629Bhttp://www.bing.com/videos/search?q=swif fer+picture+with+mort+and+old+lady&qs= n&form=QBVR&pq=swiffer+picture+with+ mort+and+old+lady&sc=0-42&sp=- 1&sk=#view=detail&mid=DA9426FF97446 72C629BDA9426FF9744672C629B

11. Practice Rapid Prototyping Ask what works? What doesn’t work? Lessons learned?

13. Organizational Innovation Requires: Encouragement Sufficient Resources Realistic Workload Challenging Work Collaboration

14. Assessing Organizational Innovation