1. Conference Call: 866-740-1260 Access Code: 6339392 Microsoft Donation Program Get Your Questions Answered Our webinar will begin at 10 a.m. Pacific time. To join the audio conference, please call 866-740-1260, access code 6339392.

2. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Using ReadyTalk Chat & raise hand All lines are muted If you lose your internet connection, reconnect using the link emailed to you. If you lose your phone connection, re-dial the phone number and re-join. ReadyTalk support: 800-843-9166

3. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 This seminar will be available on the TechSoup website along with past webinar presentations: www.techsoup.org/go/webinars www.techsoup.org/go/webinars You will receive a link to this presentation, material and links. After the webinar, you can ask follow-up questions in our Community Forum: http://bit.ly/ohfrM1 http://bit.ly/ohfrM1 Twitter hashtag: #techsoup You are being recorded…

4. Conference Call: 866-740-1260 Access Code: 6339392 Microsoft Donation Program Get Your Questions Answered

5. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Presenters Kami Griffiths Facilitator Penny Clifton TechSoup Global Assisting with chat: Cameron Jones, Cory Aboud, & Kyla Hunt TechSoup Global

6. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Who is TechSoup? Questions – Donation Program Basics – Eligibility – Title Groups – Requests – Servers – Software Assurance – Get Genuine Solutions – Volume Licensing – Microsoft Donation Center Q&A from Participants Agenda

7. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Who is TechSoup? TechSoup is a 501(c)(3) nonprofit organization. As of June 2010, TechSoup served more than 127,000 organizations, distributed more than 6.3 million technology donations, and enabled nonprofit recipients to save more than $1.8 billion in IT expenses in 33 countries around the world.

8. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 TechSoup is part of TechSoup Global, is working towards the day when every nonprofit, library, and social benefit organization on the planet has the technology, knowledge, and resources they need to operate at their full potential. Who is TechSoup?

9. Conference Call: 866-740-1260 Access Code: 6339392 “WE WANT TO LEARN MORE ABOUT THIS DONATION OPPORTUNITY.” AND “I WOULD LIKE TO KNOW SOME DETAILS ABOUT THE PROGRAM'S CHANGES.”

10. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 The Microsoft Software Donation Program for U.S. nonprofits and public libraries is one of TechSoup's most popular donors. As of June 30, 2011, 103,511 organizations in the United States and U.S. territories had received donations with a fair market value of over US$1,643,000,000. What is the Microsoft Donation Program with TechSoup?

11. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Microsoft has made several updates to its donation program to make it easier for organizations to access the software donations they need, when they need them. Microsoft Donation Program Changes

12. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 TWO YEAR CYCLE DATE An organization's 1st donation request after July 27, 2011, initiates the beginning of a 2- year cycle. This 1st cycle then sets the organization’s reoccurring cycle schedule thereafter Microsoft’s 2-yr Donation Allotment Cycle

13. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 NEW (AFTER JULY 27TH, 2011): LICENSE MINIMUMS There is no minimum number of licenses required per donation request! Minimum Quantities

14. Conference Call: 866-740-1260 Access Code: 6339392 “WHO IS ELIGIBLE?” AND “WOULD OUR ORGANIZATION BE ELIGIBLE FOR THE PROGRAM?”

15. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Microsoft donations are available to many U.S. nonprofits with a 501(c)(3) designation and to public libraries. Some types of nonprofits are not eligible, such as educational institutions, political organizations, faith-based organizations, most healthcare organizations, and private libraries. Eligibility

16. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 If your organization is faith-based, but has a primary mission or program that is nonreligious (secular), you might be able to register at TechSoup with an organization type that is eligible for Microsoft donations. All donations may be used only to support your organization's nonreligious activities. Eligibility: Faith-Based Organizations

17. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Public libraries may request Microsoft donations through this program for public access computers only. Donated software is available only for use on public access computers or computers used directly in the management of the public access computers or the library's public access program. Special Rules for Public Libraries

18. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 The following organization types have recently been made eligible to request Microsoft donations: Scientific research (diseases) – Hunting or fishing club – Swimming or tennis club – Other sports club; Note: Boys Club, Little League, etc. – Training in sports – Amateur athletic association – Private Grantmaking Foundation – Private Independent Foundation – Private Operating Foundation Eligibility Expansion

19. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Eligibility Quiz http://home.techsoup.org /pages/EligibilityQuiz.aspx

20. Conference Call: 866-740-1260 Access Code: 6339392 “I WANT TO KNOW MORE ABOUT TITLE GROUPS AND ORDERING MAXIMUMS.” AND “CAN A PERSON REQUEST A TITLE FROM THE SAME LINE OF PRODUCTS MORE THAN ONCE?”

21. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Title Groups are a collection of different products that serve essentially the same purpose. You can request up to 50 licenses total from up to 10 different Title Groups in each of your organization’s 2 year recurring cycles There is no longer any limit to the number of times you can request Microsoft products through TechSoup, only limits to quantity. What are Title Groups?

22. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 TITLES VS. TITLE GROUPS OLD (BEFORE JULY 27TH, 2011): TITLES Organizations may request up to 6 titles with up to 50 licenses per title every 2-year cycle. NEW (AFTER JULY 27TH, 2011): TITLE GROUPS Organizations may request products from up to 10 of the Microsoft Title Groups, with up to 50 licenses per Title Group. This includes non-server applications, operating systems and license-only Title Groups (CALs).

23. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 All versions of the same product are in the same Title Group, including: – Year versions (such as 2010, 2011) – Language versions (such as English, Spanish) – Processor versions (such as 32-bit, 64-bit) – Platform versions (such as Windows, Mac) – Class versions (such as Standard, Enterprise) Title Groups

24. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 List of Title Groups Access BizTalk Server Commerce Server Core CAL Suite Dynamics CRM Additive CAL Dynamics CRM Basic CAL Dynamics CRM Server Exchange Server Exchange Server Enterprise CAL Exchange Server Standard CAL Expression Forefront Threat Management Gateway Groove Server InfoPath Lync Desktop Lync Server Lync Server Enterprise CAL or ECL Lync Server Plus CAL or ECL Lync Server Standard CAL or ECL MapPoint Europe MapPoint North America Office Multi-Language Pack Office Suite OneNote Outlook PowerPoint Project Desktop Project Server Project Server CAL Publisher SharePoint Server SharePoint Server Enterprise CAL SharePoint Server Standard CAL SharePoint Workspace Small Business Server Small Business Server Premium CAL Small Business Server Standard CAL SQL Server SQL Server Small Business CAL Streets and Trips System Center Client Management Suite System Center Configuration Mgr Client MLs System Center Co System Center Data Protection Mgr Client ML System Center Data Protection Mgr Server ML System Center Essentials Client ML Suite System Center Essentials Server System Center Essentials Server ML Suite System Center Operations Mgr Client ML System Center Operations Mgr Server System Center Operations Mgr Server ML System Center Server Management Suite System Center Service Mgr Client ML System Center Service Mgr Server System Center Virtual Machine Mgr Client ML System Center Virtual Machine Mgr Server ML System Center Virtual Machine Mgr Workgroup TechNet Plus Visio Visual Studio Visual Studio Team Foundation Server Visual Studio Team Foundation Server CAL Windows Desktop Operating Systems Windows Embedded Device Mgr Client ML Windows Embedded Device Mgr Server Windows MultiPoint Server Windows MultiPoint Server CAL Windows Remote Desktop Services CAL Windows Server Windows Server CAL or ECL

25. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Title Groups Full list available at: http://bit.ly/titlegroupshttp://bit.ly/titlegroups (PDF) Example: WINDOWS DESKTOP OPERATING SYSTEMS Windows 7 Enterprise Upgrade 32-Bit Windows 7 Enterprise Upgrade 64-Bit Windows 7 Professional Upgrade 32-Bit Windows 7 Professional Upgrade 64-Bit Windows Vista Business Upgrade 32-Bit Windows Vista Business Upgrade 64-Bit Windows XP Professional Upgrade Windows 7 Professional 32-Bit – Get Genuine Windows 7 Professional 64-Bit – Get Genuine

26. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Microsoft’s intent for their donation program has always been to allow organizations to request up to 50 licenses of a product, regardless of the version, edition or language. Title groups are being implemented to more accurately adhere to Microsoft’s program guidelines. Most organizations will not be impacted by this change. Why Title Groups?

27. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Title Groups will appear in the product details on July 27th. Where Will Title Groups Appear? Title Group listing for Office Professional.

28. Conference Call: 866-740-1260 Access Code: 6339392 “HOW MANY ITEMS CAN BE ORDERED EACH YEAR?” AND “CAN WE ORDER ONLY ONCE A YEAR?”

29. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 NEW (AFTER JULY 27TH, 2011): NUMBER OF REQUESTS There is no limit to the number of times an organization can make a Microsoft donation request within the 2-year cycle as long as they have not used up their full donations allotment. Number of Requests

30. Conference Call: 866-740-1260 Access Code: 6339392 “I WANT TO KNOW MORE ABOUT SERVER LICENSES.”

31. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 After July 27, 20011, orgs may request a maximum of 5 server products, regardless of Title Group. Examples: – 5 Windows Server Licenses – 2 Windows Server Licenses and 2 Exchange Server Licenses and 1 SQL Server License Servers

32. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Client Access Licenses (CALs) do not count as a server product. They are part of their own title group. CALS

33. Conference Call: 866-740-1260 Access Code: 6339392 “HOW DO WE TAKE ADVANTAGE OF SOFTWARE ASSURANCE BENEFITS?” AND “IF YOU ORDER MICROSOFT SOFTWARE, LIKE WINDOWS 7, ARE YOU ELIGIBLE FOR FREE UPGRADES?”

34. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 A benefit offered through Microsoft on most Microsoft software requested from TechSoup. Find out more at http://bit.ly/mssoftwareassurance http://bit.ly/mssoftwareassurance Software Assurance

35. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Receive complimentary upgrades for two years on most Microsoft software that you receive from TechSoup (there will be a one- time shipping cost for some products if you wish to receive media) Request backup CDs or replace missing discs Access online product training Obtain special licenses for using some products on your home computer With Software Assurance, You Can…

36. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 You can still request free upgrades after your Software Assurance has expired, but you can upgrade only to versions that released before the expiration. Software Assurance upgrade requests must be obtained directly from Microsoft and do not count against your TechSoup limit of 10 title groups by 50 licenses. Software Assurance

37. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 All Microsoft products except the Windows Get Genuine operating systems from TechSoup come with Software Assurance. Software Assurance

38. Conference Call: 866-740-1260 Access Code: 6339392 “WHAT IS THE WINDOWS GET GENUINE PROGRAM?”

39. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 The Get Genuine Windows product for Small and Medium Organizations offers the full Windows operating systems: – Windows 7 Professional 32-Bit – Get Genuine – Windows 7 Professional 64-Bit – Get Genuine Get Genuine products are full operating systems, not upgrades. What are Get Genuine Solutions?

40. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Get Genuine products do NOT come with Software Assurance Orgs can get the Windows OS upgrade products through TechSoup when the next version is released Do Get Genuine Products Come With Software Assurance?

41. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 For nonprofits and public libraries that are out of compliance with software licensing due to software piracy or other licensing issues. GGS corrects scenarios in which an org has an existing PC with one of the following operating systems installed on it: Counterfeit, pirated, or otherwise illegal, unlicensed, or improperly licensed Windows operating system Home Premium, Home Basic, or Starter editions of Windows 7 or Windows Vista Home or Starter editions of Windows XP Linux, FreeDOS, or other operating system No operating system What is Get Genuine Solutions For?

42. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 http://bit.ly/getgenuine Want more information?

43. Conference Call: 866-740-1260 Access Code: 6339392 “HOW DO I EASILY MANAGE MICROSOFT VOLUME LICENSING?”

44. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 http://bit.ly/volumelicensing Volume Licensing Center

45. Conference Call: 866-740-1260 Access Code: 6339392 “IS THERE A PLACE WITHIN OUR TECHSOUP ACCOUNT THAT WE CAN SEE THE REMAINING ALLOTMENT AVAILABLE OF MS DONATION WITHIN THE CURRENT 2-YR CYCLE?”

46. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Microsoft Donation Center

47. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Registered organizations can see the dates for their two-year cycle how much of their total allotment is still available to them Accessible through a link on the authorized agents' Member Profile pages. Microsoft Donation Center

48. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Path A: Log in Click ‘My Account’ Click ‘Donation History/Status’ (on the top right) Click ‘Microsoft Donation Center’ Accessing the Microsoft Donation Center

49. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Path B: Log in Under Get Started, click ‘Get Products’ Scroll down to Manage My Account on the left Click ‘Donation Status’ Click ‘Microsoft Donation Center’ Accessing the Microsoft Donation Center

50. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 For questions directly concerning your organization, please contact TechSoup Client Services – Phone: 800-659-3579 – Email: customerservice@techsoup.orgcustomerservice@techsoup.org – http://bit.ly/tsgclientservices http://bit.ly/tsgclientservices Have a more specific question?

51. Conference Call: 866-740-1260 Access Code: 6339392 QUESTIONS?

52. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Free Windows 7 Curriculum: Basic Computer Training at Your Library or Nonprofit – Thursday, August 18, 11 a.m. Pacific time Space is limited, register today: – www.techsoup.org/learningcenter/webinars Upcoming Webinars

53. Conference Call: 866-740-1260 Access Code: 6339392 Conference Call: 866-740-1260 Access Code: 6339392 Thank you to our Webinar Sponsor! ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week. For more information: pages.readytalk.com/techsoup.html

54. Conference Call: 866-740-1260 Access Code: 6339392 PLEASE COMPLETE THE POST-EVENT SURVEY Thank You!