2. Human Resources Iroquois Ridge High School

3. DAY 1

4. THE FUNCTIONS OF HUMAN RESOURCES MANAGEMENT Have you ever applied for a job? – Someone in the HR department read your application. If you got interviewed, someone from HR interviewed you. If you got hired, the HR person informed you, set up your training program, and arranged for you to get paid!!! The human resources department is responsible for coordinating all activities involving the company’s employees.

5. THE FUNCTIONS OF HUMAN RESOURCES MANAGEMENT The HR department: – Studies the local market to determine where employees will come from – Decides when a new employee is required – Determines what skills they should have – Interviews – Hires – Sets up training – Administers payroll – Handles worker transitions

6. © 2002 McGraw-Hill Ryerson Ltd.5 HUMAN RESOURCE MANAGEMENT Human Resource Management aims to improve the productive contribution of individuals while simultaneously attempting to attain other societal and individual employee objectives.

7. © 2002 McGraw-Hill Ryerson Ltd.6 Assist the organization to attract the right quality and number of employees Orient new employees to the organization and place them in their job positions Develop, disseminate and use job descriptions, performance standards and evaluation criteria OBJECTIVES OF HUMAN RESOURCE MANAGEMENT

8. © 2002 McGraw-Hill Ryerson Ltd.7 Help establish adequate compensation systems and administer them in an efficient and timely manner Foster a safe, healthy and productive work environment Ensure compliance with all legal requirements in so far as they relate to management of workforce OBJECTIVES OF HUMAN RESOURCE MANAGEMENT

9. © 2002 McGraw-Hill Ryerson Ltd.8 Help maintain a harmonious working relationship with employees and unions where present Foster a work environment which facilitates high employee performance, and Establish disciplinary and counseling procedures OBJECTIVES OF HUMAN RESOURCES MANAGEMENT

10. THE LABOUR MARKET The labour market is where employers meet employees. Predictions about jobs are called occupational forecasts. Supply and demand in the labour market refer to the number of available workers and the number of current or predicted job openings. Job openings occur where there is an increase in market activity.

11. THE LABOUR MARKET There are 4 categories of labour in the labour market: 1)UNSKILLED LABOUR: Little training required Example: dishwasher 2)SEMISKILLED LABOUR: Requires some instruction Example: Cashier

12. THE LABOUR MARKET CONTINUES…. 3)SKILLED LABOUR: Requires training from an educational institution Example: Cake decorating. 4)PROFESSIONAL LABOUR: Highly trained Examples: teachers, accountants, and engineers.

13. HIRING PEOPLE The importance of skilled labour: – It is important for businesses to hire people who can do the job or be trained to do the job. – The more skill an employee already has, the less a business has to invest in training. Creating a positive attitude in the workplace: – Employees who have positive attitude often achieve job satisfaction. – Businesses can help employees achieve this satisfaction by providing a conducive atmosphere for work.

14. ACTIVITY Using the newspapers provided to you, find listings for jobs that fit into each of the categories of labour. Fill in the chart provided with the job title, a description and the educational background required. Each group will share their findings.

15. DAY 2

16. COMPENSATION: This has to do with how much money the employee is paid. This can take the following forms hourly wages salary salary plus commission straight commission incentive bonus performance – based pay fee for service royalty or licensing fee stock options

17. HOURLY WAGES The most common payment methods, especially for part time employees. Minimum wage is the lowest hourly wage an employer can pay an employee. Overtime pay is received when employees work more than the regular work-hours. Usually, overtime pay is one and a half or twice the regular hourly pay.

18. SALARY A salary is a fixed amount of money that employees receive on a regular schedule, such as weekly or monthly. It is expressed as a yearly amount.

19. SALARY PLUS COMMISSSION This is when employee gets a percentage of their sales in addition to their salary. Mostly found in retail. Straight commission: This is a form of compensation solely based on the employee’s sales. Mostly found in wholesale businesses, as well as people who sell high priced items such as cars and houses

20. BONUS Incentive bonus: also called “variable pay” is a reward for good performance. – employees are given sales targets, if they meet the said targets then they will receive a bonus. Performance based pay is compensation based on the amount of a particular product that an employee can make. – Also called piecework, it is mostly used in clothing industry.

21. COMPENSATION - CONTINUED Fee for service: this has to do with an estimate of how much a job will cost in terms of time and material. – A written contract is essential. – Both the employer and employee sign the contract. Royalty or licensing fee: this refers to a payment for the use of ideas and creativity. Stock options: when employees are offered company shares at a price lower than the market price. – This makes employees part owners of the company.

22. DAY 3 Health and Safety Wellness Programs

23. 22 HEALTH AND SAFETY Health and Safety Federal and provincial laws require businesses to provide and maintain a safe and healthy work environment. A sick or injured employee has to take time off work and is unproductive during that time. Businesses that focus on health and safety also create positive work environments.

24. HEALTH AND SAFETY Health Sick pay are wages paid to any employee who is absent from work due to illness. Employers benefit from healthy employees. To encourage this, many businesses have established wellness programs that promote the physical and emotional well-being of their employees.

25. HEALTH AND SAFETY Safety Employers in Canada are legally required to maintain a safe workplace There is legislation that is intended to prevent accidents and injury If an employee is injured on the job, a workers compensation board pays the employee while he or she is recovering.

26. 25 HEALTH AND SAFETY Safety According to Part Two of the Canada Labour Code, employees have the right to be informed about known and foreseeable hazards in the workplace identify and resolve job-related problems in safety and health refuse dangerous work if they have reasonable cause to believe that a situation constitutes a danger Health and safety

27. HEALTH AND WELLNESS PROGRAMS Programs that promote the physical and emotional well-being of employees. Designed to ensure workers stay healthy and productive.

28. WELLNESS PROGRAMS Google Offices Fitness programs – exercise programs, fitness club memberships Antismoking programs – awareness programs, support for quitting Addiction treatment – time off for treatment, counselling, emotional support Job stress – social activities and events, flexible hours, job sharing, etc. Counselling – financial, relationship, bereavement counselling; Other benefits – paid vacations, sick leave, employee discounts, company car, health, dental, daycare, profit sharing

29. VIDEO: INSIDE LOOK AT GOOGLE’S NEW YORK OFFICES

30. RIGHTS IN THE WORKPLACE All employees and employers in Canada have certain rights. The Employment Standards Act is an Ontario law that outlines an employee’s minimum rights in the workplace. The rights include wages, overtime, notice or termination, severance pay, pregnancy and parental leave, vacation time, public holidays, and hours of work.

31. TASK –SIGNS & SYMBOLS Complete the Signs and Symbols handout. We will discuss when everyone is done.

32. DAY 4 Computer Lab – Employment Standards Act

33. EMPLOYEE RIGHTS The legislation sets out provisions for the following: the minimum age for employment hours of work minimum wages overtime, holiday, and vacation pay paid public holidays parental leave individual and group terminations of employment the recovery of unpaid wages

34. EMPLOYER RIGHTS Employers have the right to hire, dismiss, and promote employees, and to establish conditions of employment that best serve their business goals. In doing so, they must not discriminate on the grounds protected by human rights legislation

35. EMPLOYER RIGHTS Employers have the right to: require that employees have job-related qualifications hire, promote, and assign the most qualified person establish standards for evaluating job performance require that employees adhere to clearly defined job descriptions and performance criteria discipline, demote, or dismiss as required set employment terms and conditions establish salary and wage scales either independently or through negotiations

36. DAY 5 Key Employability Skills Business Careers Challenges Facing Canadian Organizations

37. ARE YOU EMPLOYABLE? Would you hire you? What skills do you possess that an employer would pay for? Individually, write down some of the skills that you believe are essential for employer today.

38. KEY EMPLOYABILITY SKILLS The Conference Board of Canada has developed an employability skills checklist. It outlines fundamental (academic) skills, personal management skills, and teamwork skills that are the most important for new employees to possess. With these skills, you are much more employable Without these skills, you are much less employable How many of these skills do you have right now?

39. 38 KEY EMPLOYABILITY SKILLS Fundamental (Academic) Skills These skills provide the basic foundation to get, keep, and progress on a job and to achieve your best results. These skills include the ability to: – Communicate – Manage information – Use numbers – Think & Solve problems

40. 39 KEY EMPLOYABILITY SKILLS Personal Management Skills These are the skills, attitudes, and behaviours that will provide you with greater possibilities for achievement. Employers need people who can demonstrate the following: – Positive attitudes & behaviours – Responsibility – Adaptability – Continuous learning – Ability to work safely

41. KEY EMPLOYABILITY SKILLS Teamwork Skills These are the skills that you need to work with others and to contribute productively These skills will help you be better prepared to add value to the outcomes of a task, project or team. They include: – Working with others – Participating in projects & tasks

42. BUSINESS CAREERS

43. What do you want to be when you grow up? Some of you may want to have a career in medicine, law, education, construction, electrical, or BUSINESS!!!! There are lots jobs in different areas of business that you can select as a career: – General Business – Accounting careers – Consulting careers – Entrepreneurship ⁻ Financials careers ⁻ Human resources careers ⁻ Marketing careers ⁻ Personal selling careers

44. 43 BUSINESS CAREERS General Business  A high-school education is usually the minimum requirement for entry-level jobs in business.  Examples: secretaries, office clerks, warehouse workers, etc. Accounting Careers  Professional accountants must be certified and obtain one of the following designations:  Certified Accountants (CA)  Certified General Accountants (CGA)  Certified Management Accountants (CMA)

45. 44 BUSINESS CAREERS Consulting Careers Consultants are individuals who are paid by businesses for their expertise and advice on specific topics. Financial Careers A financial career involves looking after and giving advice about other people’s investments or assets. Requires a business degree or MBA.

46. 45 BUSINESS CAREERS Marketing Careers The range of careers within marketing differ with most requiring post-secondary education, strong communication skills, and a creative edge. - Examples: advertising, promotions, publicity, event planning, retail marketing, product development, etc. Personal Selling Careers Task ranges, skill levels, and incomes vary to a great extent within the personal sales sector. - Examples: retail clerk, salesperson, sales representative, agent, broker, auctioneer, etc.

47. BUSINESS CAREERS Entrepreneurship Many successful individuals start their own businesses. They apply their skills and invest capital to create unique businesses that meet the needs and wants of consumers. Human Resources Careers Large corporations seek individuals who have taken human resources management courses at college or at university.

48. Challenges Facing Canadian Organizations

49. CHALLENGES FACING CANADIAN ORGANIZATIONS Economic challenges Global trade challenges Productivity improvement challenges Technological challenges: – Computerization – Automation © 2002 McGraw-Hill Ryerson Ltd.48

50. CHALLENGES FACING CANADIAN ORGANIZATIONS Demographic Challenges: – The increasing number of women in the work force – Shift towards knowledge workers – Educational attainment of workers – Employment of older workers – More part-time and contract workers Cultural Challenges: – Attitudes towards work – Ethnic diversity © 2002 McGraw-Hill Ryerson Ltd.49

51. ARTICLE Disney (pg 206-207)

52. VIDEO Medianet - 9 to 5 no longer (723429) http://medianet.hdsb.ca/htbin/wwform/227?T=723429&ALIA S=723429.mpg&M=http://199.235.125.1/INTERMEDIATE/P_7 23429.mpg#multimedia_resources_723429 http://medianet.hdsb.ca/htbin/wwform/227?T=723429&ALIA S=723429.mpg&M=http://199.235.125.1/INTERMEDIATE/P_7 23429.mpg#multimedia_resources_723429 Reflection Questions: 1. Write about your family's lifestyle with regards to 'work‘ and the message of the movie. 2. What things will be important to you when you enter the workforce? 3. Discuss: "Bring work to people.", the importance of ''work ethic''.