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August 2015 MODULE 4: TEAM FORMATION Public Health Incident Leadership
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Understand the importance of developing a reliable team Identify effective procedures in setting the tone and orienting Incident Management Team members Describe general expectations that an Incident Commander may have for his/her Incident Management Team Objectives
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Reliable teams Setting the tone Orienting the team Establishing expectations Team Formation
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How many potential ICS teams are possible with these activated roles? Incident Commander3 Deputy IC3 Public Info Officer3 Safety Officer 3 Liaison Officer3 Operations Chief3 Deputy Ops Chief3 Planning Chief3 Deputy Planning Chief3 Documentation3 Situation Unit3 Resources Unit3 Logistics Chief 3 Deputy Logistics Chief3 Finance/Admin3 Branch Directors8 Scribes6 Team Composition
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Can always be counted on to perform High Reliability Teams
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Form and reform for each response Engage in regular feedback Develop a sense of trust and confidence Create mechanisms to cooperate and coordinate Manage and optimize performance outcomes High Reliability Teams
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Hold a Shared Mental Model Have clear roles and responsibilities Optimize resources Have clear, valued, and shared vision and… STRONG LEADERSHIP High Reliability Teams
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Reasons the Leader needs to set the tone: Major mind shift Team members may not know each other Confidence in the Incident Commander and each other “Same page” Setting the Tone
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Incident Commander Video Clip 1 Setting the Tone
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Describe your reaction to this Incident Commander. Will this Incident Commander be able to form an effective, reliable team? Setting the Tone
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Incident Commander Video Clip 2 Setting the Tone II
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Compare the two videos. What differences did you see? Which of these Incident Commanders has the better chance of creating an effective response? Setting the Tone II
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A sample of items from the Checklist: Introductions Housekeeping details (restrooms, copiers, etc.) Job Actions Sheets Location of ICS forms Expectations during Briefings Incident Commander Orientation Checklist
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As an Incident Commander, what are your expectations of the response team? What are the characteristics or traits of a “model” Incident Management Team member? Expectations of Incident Management Team
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1. Attend meetings 2. Resolve disputes 3. Share information 4. Maintain planning process 5. Promote the Incident Command System Expectations of Incident Management Team
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6. Take decisive action 7. Keep tactical operations in the forefront 8. Take care of themselves 9. Maintain a positive attitude 10. Take care of each other Expectations of Incident Management Team
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Monitoring Your Team
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Incident Commander Team Span of Control Monitoring Task Completion Tools Breaks Eating Sleep Disconnecting Behavioral health resources Self-Care
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Communication Mutual Support Situation Monitoring Leadership Attitudes Affect “Feel”” Attitudes Knowledge Cognitions “Think” Knowledge Skills Behaviors “Do” Performance Skills Framework for Public Health Incident Leadership
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