1. ACTION FORUM Children’s Summit Commitment to Action

2. Join The Movement on June 29 th and share your support! #RPL Challenge

3. Learning Moment: Opportunity for Alignment Local Control Funding Formula and the Local Community Action Plan for FUSD

4. Pair up (2 minutes) What do you notice about this process?

5. Pillars of Campaign for Grade Level Reading

6. 6 6

7. Funder Interest/ Involvement and TA

8. Centralized, hierarchical Connecting takes time Closed and proprietary Effectiveness is equated with longevity Decentralized, collaborative Connecting is speeding up Open and transparent, porous Effectiveness is equated with mobilization, alignment Networked for Action – Partner, Innovate and Document Organization-centric model Network-centric model

9. The “Secret Sauce” of Networks and Collaboration

10. The Design Cycle

11. Design Cycle Lesson Learned Three Focus Areas Attendance Summer Learning School Readiness Design Cycle Training Story Terri Pierretti What were we missing?

12. Empathy Phase Understanding people within the context of the design challenge The way they do things Why Physical and emotional needs How they think about the world What is meaningful to them Elicit stories and ask why? Walk through how they complete a task, what they think while doing so A conversation with lots and lots of listening and observation “Contextual Intelligence” – their needs not our assumptions – discover patterns to define problem

13. Example: My child won’t go to school Systems contribute to the problem SARB needs reworking Need more volunteers at school sites ATTENDANCE Group

14. Example: My child won’t go to school Systems are the problem SARB needs reworking Need more volunteers at school sites He walks through gang territory and is afraid She can’t do the work A teacher is “mean” ATTENDANCE Group

15. Re-visit Empathy Stage Before Defining Problem What is the entire context for the child? For the parent? Think of any difficulties developing a prototype. Ask why? Do you have enough information about the end user? What do you need to know? Do not re-visit your prototype at this point! WHAT INFORMATION WILL HELP US REALLY DEFINE THE PROBLEM FROM THE PARENT/CHILD PERSPECTIVE?

17. Question Development Mark your table area focus Pick an ecology map topic Develop questions for parent, child, or other end user to elicit issues related to that topic that affect your overall focus (attendance, etc) Realize the questions are a starting point In practice, many follow-up questions will occur Do as many areas as possible in 20 minutes Write your names/emails for follow-up questions

18. Examples Attendance – Parent Why do you think your child doesn’t like to go to school? Can you walk me through a morning from when your child is to wake up and what happens all along the way to showing up at school? What was kindergarten like when you went to school? How would you describe kindergarten now? Attendance – Neighborhood What does your child see walking to school? Summer Learning - CBOs Tell me a story about a time your child went to the library. School Readiness – Cultural Needs What do you think is important for teachers to know about how children are raised in your culture?

19. Question Development Open Ended Elicit stories, detail, steps in a process Elicit values or what is meaningful Avoid probing for or suggesting solutions Ask how, why, when, where, what Focus Question on end user – Parent, Child May also use end user such as clerk, counselor, etc. Work in pairs Report out will be short and not inclusive – “popcorn style” A team will synthesize responses and provide full report prior to next meeting in September

20. Next Steps for Contextual Intelligence Fresno Regional Foundation’s New Report on Family Landscape coming July 7 Determine how this work could complement theirs Evolve with new data Contextual intelligence gathering: implementation How do we make it happen? Target population? Method(s)? Anyone interested this summer to gather for a specific group to pilot? Contact Linda Find patterns in the answers – this leads to the Define stage Define the problem afterwards; prototype development after that Small “design team” work between now and September

21. Bright Spots

22. Next Steps Read, Play, Learn Summer Challenge Next Action Forum: September 2014

23. Parking Lot A. What did you learn today? B. What is still on your mind? C. What are your hopes going forward?

24. Join us at the Summer Learning Kickoff at Grizzlies Stadium Sunday June 29 th at 6:05 p.m. Visit www.tcmfresno.org to sponsor a child for $20!www.tcmfresno.org