1. Texas Technology Forum The Future of Mobile Technology Trends and Issues July 16, 2009

2. The Mobile Workforce Teleworkers Field Personnel- Public Works, Inspection, Engineers, Technicians Travelers Public Safety- Fire, Police, EMS

3. Four Primary Components Power Hardware/Software Connectivity/Communication Security

4. Laptops, PC’s and PDA’s Notebooks/Netbooks and Home Workstations Handhelds, Cellphones Specialty Devices- Meter Readers, Ticket Writers

5. Wireless Communications Data Cards City Wide Wireless- Mesh, Canopy, Access Points Radio Frequency Satellite Cellphones Softphones Radio’s Video Transmissions Live Meetings/Webex

6. Security Hardware/Software Firewalls Anti-virus and spam VPN’s Two Factor Authentication

7. Top Security Challenges Some of the most important security challenges facing organizations today include Data protection Vulnerability security Policy and regulatory compliance Identity theft and leakage of information Viruses and worms Risk management Access control User education, training and awareness Wireless infrastructure security Internal network security / insider threats Increasing sophistication of attacks and complexity of security management will demand more integrated / proactive security solutions.

8. Mobility in it’s simplest form Assumptions that this is complete

9. The Mobile Office

10. Squad Car Portfolio MDT and Peripherals Connectivity VPN Wireless Router and Access point Security and Authentication Position (GPS)

11. The Future Convergence and Consolidation Consoles- F4W, Cisco Virtual Office Hardware- PDA’s & Smart Phones Software Apps- Interoperable Communications, Agency Specific Platforms Voice & Data- Increased Coverage & Bandwidth

12. All in one consoles Data, Voice, Video, IM and specialty Apps in one view. Group alerts Customizable windows

13. Packing Power in Small Packages

14. Models for Agency Networking Social Networking Sites: –Facebook, MySpace, Twitter, –Instant Messaging, LinkedIn

15. Targeted and Mass Communications Designed for mass notification Excellent for groups- Public Safety, First Responders, Critical Personnel

16. Discussion Rob Cooper Acct. Exec State and Local 214.517.8901 robecoo@cdwg.com Thank You!