1. To the start of our Company

2. Partners: Michael Woolfe Abbas Akbar

3. Executive Summary Company Background Management Team Financial Plan Capital Required Marketing Plan Location Analysis Manufacturing Plan Appendix

4. Contains Objectives – Business Plan Objectives – Computer Fixes Long and Short Term Goals Mission Statement Mission

5. Provide a reference to start and guide this computer repair store A continual guide for the creators, managers, and trusted employees This plan is not intend for obtaining outside financial sources. Monthly reevaluations of the present standings of the company in relation to: Financial standing Customer satisfaction Networking Community effect Product quality

6. Provide profit for all stakeholders Financial resources will be allotted to provide for future growth and maintain resources for obtaining the companies objectives. Maintain a steady amount of growth not only in quantity but also in quality Growth should be a challenging yet manageable goal Community outreach Community Service Quarterly donations

7. Our short-term goal is getting Computer Fixes up and running in the shortest time possible with creating little debt. We desire to grow into a respected computer store, establish a retainer of customers, and provide excellent working conditions and motivation.

8. Our purpose is providing fast, reliable technical assistance to our customers, taking time and pride in all business obtained, and getting the repair done right, the first time.

9. Apply mission statement Wide array of repeat customers We desire to be respected for our expertise and knowledgeable advice “To boldly fix what no man has fixed before”

10. Company operations Opportunity Risk Insurance coverage property, liability, and workers compensation

11. Assets 1. Current assets Cash$ 22,000 Accounts Receivable 150,000 Notes receivable 35,000 Inventory 355,000 Total current assets $562,000 2. Fixed assets Land$ 30,000 Building and improvements 175,000 Equipment 100,000 Furniture and fixtures 20,000 Total fixed assets $325,000 3. Intangible assets Goodwill$ 15,000 Total intangible assets $15,000 Total assets 902,000

12. Liabilities and Stockholders’ Equity Liabilities 1. Current liabilities Accounts payable$ 50,000 Notes payable 9,000 Accrued taxes 175,000 Accrued salaries 95,000 Total current liabilities $ 329,000 2. Long-term liabilities Notes payable $ 55,000 Bonds payable 275,000 Total long-term liabilities$ 330,000 Total liabilities 659,000 3. Stockholders’ equity Common Stock (1,000,000 shares)$ 100,000 Retained earnings 143,000 Total stockholders’ equity $ 243,000 Total liabilities & stockholder’s equity $ 902,000

13. 1. Revenues Gross sales $ 830,000 Less: Sales returns and allowances $ 9,000 Sales discounts 3,000 -12,000 Net sale $ 818,000 2. Cost of goods sold Beginning inventory $ 200,000 Merchandise purchases $ 300,000 Freight 55,000 Net purchases $355,000 Cost of good available for sale $ 555,000 Less ending inventory - 150,000 Cost of goods sold -405,000 3. Gross profit $ 310,000

14. 4. Operating Expenses Selling expenses Salaries for salespeople $ 95,000 Advertising 15,000 Supplies 4,000 Total selling expenses 114,000 General expenses Office salaries $ 72,000 Depreciation 2,000 Insurance 7,000 Rent 25,000 Light, heat, and power 12,000 Miscellaneous 5,000 $123,000 Total operating expenses 237,000 Net income before taxes $ 88,000 Less: Income tax expense 22,000 5. Net income after taxes$66,000

15. Our management team consists of 2 technicians, 1 Customer Relations Manger, 1 Marketing Manager, and 1 Accountant. Technician o Will fix and/or upgrade computers. Customer Relation Manager o Answers customer phone calls concerning problems with service. o Handle customer refunds o Give customers the discount or special services that are approve by the company. Marketing Manager o Take care of all publicity for the company by making flyers, having commercials run, sending emails, etc. Accountant o Take care of all accounts payables (all bills and invoices made to the company). o Make accounts payables and expenses checks to all employees

16. Capital needed is $225,000 $56,250 per partner Capital comes from each partner

17. Start up costs Rent Equipment Utilities, etc…

18. Black Task Chair. Item # 01213868 Q7 ($69.98 EACH) $489.86. Clear Chairmat Item # 01216883 Q7 ($15.99 EACH) $111.93. Clear Desk Pad Item # 08028369 Q2 ($18.99 EACH) $37.98. Clear Phone Center Item # 08112669 Q5 ($9.99 EACH) $49.95. Smoke Letter Trays Item # 08112776 Q1 $7.99 EACH. Westbrooke Desk, Credenza and File Item # BUND3085 Q1 $547.44 EACH Maple and Graphite 3-Drawer File Item # 15112637 Q3 (135.98EACH) $407.94.

19. Black Rolodex Card File Item # 03112009 Q2 (26.99 EACH) $53.98. White 2500 Sheets Copier Paper 8-1/2" x 11". Item # 06113859 Q1 $13.99 EACH. Assorted Colors Fine Sharpie Marker Item # 10017242 Q3 ($1.99 EACH) $ 5.97. 6PK Landscape Ready Index 8Tab Item # 20049350 Q1 $16.99 EACH. Multicolor 8 Tab Index Dividers. Item # 04003492 Q1 $1.09 EACH. Copper Finish Rollerball Pen Item # SHF3661 Q2 ($39.99 EACH) $79.98. Black 12 Count Wide Body Medium Point Retractable Pens Item # 10119926 Q5 ($8.99EACH) $44.95. Assorted Colors Post-It Note Pad 3" x 5" Item # 09010973 Q3 (6.28EACH) $12.56. MFC-8500 Laser All-In-One Item # 20061335 Q1 $399.98.

20. AGX10 Cross-Cut Shredder Item # 20041269 Q1 $69.98 FX-115S Plus Scientific Calculator Item # 02012299 Q2 ($19.98EACH) $39.96. $2,500.00 Estimated Total for basic office supplies: $2,500.00 All the merchandise for our office is been bought by the accountant from Office Max. We will have the corporate account with the Office Max. Corporate Account holders get the free delivery of merchandise and do get rebates and discounts on almost all the merchandise. Also the electronic equipments comes with the two year warranty. Black Rogers Desk Director Item # 08022007 Q3 ($5.99 EACH) $19.47. Clear Incline Sorter Item # 08027280 Q4 ($7.99) $31.96.

21. We provide service to those who have a pc and aren’t happy with the performance. If they brought their pc to us we could upgrade it the computers. The consumer would save money and time. And be happy with their computer. People want to go on the Internet faster. They want software and hardware that show better video quality. Add more memory to enhance performance to the computer. Our technicians examine their computer. We could tell you what possibly upgrades could be made to make the computers work better. We get the software and the hardware. We install it. And give you a warranty depending on the upgrade. Strengths: Consumers save money and time upgrading their computers through us. Weakness: Even if their computer can be upgraded. It only be upgraded to a certain extent with out exceeded the cost of the new one.

22. Northeastern section of the intersection of John Young Parkway and Americana In a strip mall McDonald’s 7-11 Publix Radio Shack

23. Three entrances for access Free parking

24. General area income Middle to upper class Exposure John Young and Americana trafic Local stores Local residences

25. This company is based upon service offered to our customers. A manufacturing plan is moot.

26. Bplans.com: Business and Marketing Plans – Free Samplesand Interactive Tools. (2001). Retrieved September 23, 2001 from http://www.bplans.com/c/sp/d/?s=498 http://www.bplans.com/c/sp/d/?s=498 Nickles, W. G., & McHugh, J. M., & McHugh, S. M. (1999). Understanding Business (5 th ed.). Boston: Irwin McGraw-Hill.