1. PICS User Group July 21 st 2005 Pellcomp Software Ltd Roger Pellant Luke Fitzgerald Austin Wade Tim Davies Will Arnold Mark Beeby

2. PICS and Pellcomp Approaching 450 customers many new sales support continues vital strategic partnerships Covers LSC, JCP, ELWa, EZ, and private training

3. Recent enhancements In response to your requests Course management Client-server Visual progression reporting Vacancies and much more In response to the LSC and JCP more on this later

4. Support desk Large number of calls (12 000 in last year) Grown the team again to support high volume expected soon Generally gets good feedback Offers expert training in house training events

5. Following sessions LSC changes JCP and ELWa changes New facilities Lunch LSC representatives General discussion