1. Business Case Scenario XYZ Airlines is an up and coming airline in Asia which has been steadily growing these past few years. Currently, the ticket sales and reservations are mainly done through local agents via email and telephone. XYZ Airlines would like to have a new process or system that can allow customers to book flights over the internet. 12/20/2015

2. Management has decided to commission the development of the XYZ Airlines Flight Reservation System, which is a high performance, real-time airline reservation system that will be built by the company internally. The main function of the system is to allow customers to book their flights online. It also features a Flight Reservation Management System which will allow administrators to manage application 12/20/2015

3. XYZ Airlines Flight Reservation System 12/20/2015

4. Home Page 12/20/2015

5. Flight Search Search for flight availability 12/20/2015

6. Choose Flight Choose desired flight 12/20/2015

7. Flight Review Review flight details 12/20/2015

8. Passenger Details Fill in Passenger Details 12/20/2015

9. Seat Selection Choose Departure Seat 12/20/2015

10. Seat Selection Choose Return Seat 12/20/2015

11. Addon Services Select additional services 12/20/2015

12. Booking Summary Review Booking Details 12/20/2015

13. Booking Result Booking Status 12/20/2015

14. Payment Selection Choose Payment Method 12/20/2015

15. Member Payment Paid by Member Points 12/20/2015

16. Log In Access System By Member Account 12/20/2015

17. Payment Confirmed Confirm Payment 12/20/2015

18. Credit Card Payment Paid by Credit Card 12/20/2015

19. Payment Confirmed Confirm Payment 12/20/2015

20. Check Flight Status Check flight schedule by departure or arrival 12/20/2015

21. Check Flight Status Check Departure Flight Schedule 12/20/2015

22. Check Flight Status Check Arrival Flight Schedule 12/20/2015

23. Search Booking Check booking details by reference number 12/20/2015

24. Search Booking 12/20/2015

25. Member Account Register Member Account 12/20/2015

26. XYZ Airlines Flight Reservation Management System 12/20/2015

27. Home Page 12/20/2015

28. Log In Access System 12/20/2015

29. Flight Schedule Search Flight Schedule 12/20/2015

30. Flight Schedule Edit Flight Schedule 12/20/2015

31. Flight Schedule Create Flight Schedule 12/20/2015

32. Booked Flight Seats Report Individual flight seats booked within date range 12/20/2015

33. Payment Due Report Outstanding payment report as of day 12/20/2015

34. New Administrator Register Administrator Account 12/20/2015

35. New Agent Register Agent Account 12/20/2015