1. 《牛津初中英语》 9B Unit 2 Robots Main task

2. 1. 知识目标 学会本课时的四会单词、词组和 句型。 2. 能力目标 1) 能阅读英文的问卷调查表。 2) 能模仿实例用英文写投诉信。 3. 情感目标 通过学习写投诉信体会人际交往中互相 沟通的重要性。 学习目标

3. Part One Lead-in 1Would you like a big robot or a small one? 2What would you like your robot to do for you? 3How long would you like your robot to work every day? 4How long do you think the robot’s batteries should last for? 5How long do you expect your robot to last? Size Type of work Work hours Power Lifespan

4. Part Two Reading the questionnaire 1Model number of your robot: HUGO123BB 2Power Your robot’s batteries should last for: 2 days 1 week 2 months 3Work hours Your robot should work for: 8 hours every day 12 hours every day 24 hours every day √ √

5. 4Type of work The most important thing your robot should do is to: help you with your homework make your lunch clean our shoes √ 5Size How big should your robot be? very small medium large √

6. √ 6Checking How often should your robot need to be checked? never every 3 months every 6 months 7Lifespan How long do you expect your robot to last? 1 year 10 years 20 years √

7. Part Three Reading a complaint letter Daniel’s expectations The robot Power 2 months Work hours 24 hours every day Type of work help him with his homework Sizemedium Checking every 6 months Lifespan 20 years 1 week very lazy small need checking 2 weeks need to be instructed

8. (1) medium (2) 2 months (3) 24 hours every day (4) to help me with my homework (5) every 6 months (6) 20 years Keys:

9. How to complain 1Tell them that you are not satisfied directly. e.g. I am not at all satisfied with it. I am unhappy with it. 2Tell them what it should be like. e.g. I think it should last for … I expect … to last for …

10. 3Tell them your requirement. e.g. Therefore, I would like to get my money back.

11. How to write an English letter sender’s address receiver’s address date greetings subject main body closing signature

12. Daniel’s complaint letter sender’s address receiver’s address date greetings Rm 702, Happy House 155 Summer Road Sunshine Town 22nd March Friendly Robots Co Ltd 100 Sun Street Sunshine Town Dear Sir/Madam

13. main body subject closing signature Robot model No. HUGO123BB Two weeks ago, I bought a robot from your company in order to have more spare time. ………………………………………… ………………………….. Therefore, I would like to get my money back. Yours faithfully Daniel Chen

14. 今天我们一起学习了阅读调查问卷和书 写英文投诉信。同学们要注意把握常用的投 诉方法和英文书信的基本格式。 小 结

15. Homework 1Remember different ways to complain. 2Read the complaint letter aloud. 3Finish writing your complaint letter.

16. One possible version 85 Planet Road Sunshine Town 19th March Customer Services Action Robots 18 Moon Street Sunshine Town Dear Sir/Madam Robot model No. MAID2030 I have recently bought a robot from your company. However, I am sorry to say that I have had a lot of problems with this robot. I think you really need to

17. improve the performance of your robots. First, my robot’s batteries only lasted one week. I think they should last for at least two months. Also, my robot is very lazy. It only works for one hour every day. For the test of the day, my family and I have to do everything ourselves. I think a robot should work at least 12 hours every day.

18. Another problem is that my robot is only interested in doing the laundry. However, I think the most important things a robot should do are cleaning and cooking. I am also not happy that I had to get my robot checked twice in one month. I think my robot should only need checking every year. The size of my robot is wrong. I chose a very small robot from your list. However, you sent me a large one and it takes up a lot of space in my flat.

19. Finally, I expect a robot to last for at least 10 years. I paid a lot of money for this robot and I have spent a lot of time reading the instructions but it only worked for a short time. Unless you reply with an explanation to all of these problems, I will return the robot to you and expect my money back. Yours faithfully (Signature) Wang Man

20. Some useful expressions 为了 in order to 为了 in order to 对 …. 满意 be satisfied with 对 …. 满意 be satisfied with 中等大小的机器人 medium-sized robot 中等大小的机器人 medium-sized robot 更加注意到 pay more attention to 更加注意到 pay more attention to 结果 as a result 结果 as a result 至少 at least 至少 at least 一直发出指令 give instructions all the time 一直发出指令 give instructions all the time …. 怎么了 What ’ s wrong with … ? …. 怎么了 What ’ s wrong with … ? 一点也不 not at all 一点也不 not at all 退款 get money back 退款 get money back 持续 last for 持续 last for 需要被 need doing=need to be done 需要被 need doing=need to be done Fill in the blanks with the expressions above 1.He doesn’t study hard._______, he failed in the exam. 2.The rain _______ half an hour. 3.Please ________________ your handwriting, I can’t see it clearly. As a result Lasts for pay more attention to

21. Some useful expressions 为了 in order to 为了 in order to 对 …. 满意 be satisfied with 对 …. 满意 be satisfied with 中等大小的机器人 medium-sized robot 中等大小的机器人 medium-sized robot 更加注意到 pay more attention to 更加注意到 pay more attention to 结果 as a result 结果 as a result 至少 at least 至少 at least 一直发出指令 give instructions all the time 一直发出指令 give instructions all the time …. 怎么了 What ’ s wrong with … ? …. 怎么了 What ’ s wrong with … ? 一点也不 not at all 一点也不 not at all 退款 get money back 退款 get money back 持续 last for 持续 last for 需要被 need doing=need to be done 需要被 need doing=need to be done 4._____________ my washing machine? I need to________________. 5.I am ______ hungry ______. I have just had lunch. 6.My watch doesn’t work. It _____________ (repair). 7.If you can’t mend the computer well, I’ll _____________. What’s wrong with give instructions all the time notat all needs repairing get money back

22. Some useful expressions 为了 in order to 为了 in order to 对 …. 满意 be satisfied with 对 …. 满意 be satisfied with 中等大小的机器人 medium-sized robot 中等大小的机器人 medium-sized robot 更加注意到 pay more attention to 更加注意到 pay more attention to 结果 as a result 结果 as a result 至少 at least 至少 at least 一直发出指令 give instructions all the time 一直发出指令 give instructions all the time …. 怎么了 What ’ s wrong with … ? …. 怎么了 What ’ s wrong with … ? 一点也不 not at all 一点也不 not at all 退款 get money back 退款 get money back 持续 last for 持续 last for 需要被 need doing=need to be done 需要被 need doing=need to be done 8.My parents _____________ my study. 9.I get up early _____________ be the first to get to school. 10.I bought a ____________ because it didn’t take up too much space. are satisfied with in order to medium-sized robot