1. Best Practices for Integrating Closed Captioning with Mediasite Lecture Capture Lily Bond Marketing Manager 3Play Media lily@3playmedia.com Sam McCool Instructional Technology Manager Nevada State College

2. Agenda ‣ Benefits of captioning ‣ Accessibility laws + lawsuits ‣ Operational considerations for captioning ‣ Captioning workflow with Mediasite ‣ Demo of Nevada State College’s integration with Mediasite + 3Play Media

3. Benefits ‣ Accessibility for hard of hearing 48 Million Americans with hearing loss 48 Million Americans with hearing loss

4. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments 80% Of people who use captions don’t have hearing disability 80% Of people who use captions don’t have hearing disability

5. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search 97% Of users said searchable transcripts enhanced experience 97% Of users said searchable transcripts enhanced experience

6. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search ‣ SEO: more inbound traffic 7.3% Increase in views from captions 7.3% Increase in views from captions

7. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search ‣ SEO: more inbound traffic ‣ Reusability 50% Students who use transcripts for study guides 50% Students who use transcripts for study guides

8. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search ‣ SEO: more inbound traffic ‣ Reusability ‣ Translation to foreign languages

9. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search ‣ SEO: more inbound traffic ‣ Reusability ‣ Translation to foreign languages ‣ May be required by law

10. Accessibility Laws Rehabilitation Act: Sections 508, 504 ‣ Covers federal agencies and orgs with federal funding ‣ Assistive Technology Act ADA: Titles II, III ‣ Covers public and commercial entities ‣ Lawsuits: What is a “place of public accommodation”? CVAA ‣ Covers Internet content that aired on TV ‣ Includes video clips

11. About 3Play Media 11 ‣ Captioning + transcription + translation ‣ MIT spinout in 2007 ‣ Based in Cambridge, MA

12. About 3Play Media ‣ Captioning + transcription + translation ‣ MIT spinout in 2007 ‣ Based in Cambridge, MA ‣ 1,600+ customers in higher education, government, corporate, & media

13. 3Play Media’s Goal: Simplify the Process Online Account System Fast + Reliable Turnaround Automated Workflows 50+ Caption Formats Caption Import Video Search Tools Spanish Captioning

14. Integrations ‣ Effortless integration with many platforms + lecture capture systems Mediasite Integration

15. Developing a Plan for Accessibility Guiding Principles (not policy) Student Service Innovation External appraisal of procedures Getting buy-in Task force committee Faculty Senate

16. Video Captioning Strategy “Just in Time” Short videos Amara YouTube Lecture length Subscription specs Mediasite integration

17. Caption Service Requests KBox Support Center Workflow for a caption ticket Communication flow RCSD (Resource Center for Students with Disabilities) – controls process InTech (Instructional Technology) – documents all work flow for RCSD Instructors – cc’d on ticket, informed Students – privacy protected

18. Importance of Streamlining Service Just in time service Last minute requests (status quo) Accommodation process Start of term During term Planned requests for service Unplanned requests (after the event)

19. Why 3Play Media? Integration with Mediasite Recommendations from colleagues & vendors 2013 AHG Conference

20. DEMO

21. 21 Q&A Lily Bond Marketing Manager 3Play Media lily@3playmedia.com Sam McCool Instructional Technology Manager Nevada State College