1. The Work Programme: meeting the performance challenge Dave Simmonds Centre for Economic & Social Inclusion

2. The pattern of worklessness has changed

3. Work Programme: right idea, right time More freedom – ‘black box’ making ‘joining-up’ easier More jobs – high performance expectations Longer jobs – approx 60% of payment from sustained work More people – using benefits savings A single programme – less bureaucracy Longer contracts – 5/7 years Longer to work with unemployed – 2 years

4. Other side of coin... Significant financial risk........ driven by high DWP expectations Competition rather than collaboration Impact on voluntary sector Fears of: ‘parking’ the most disadvantaged people ‘parking’ deprived areas and/or high-cost areas Background of wider welfare reform

5. High expectations

6. Easier in South West?

7. Performance has to increase with discounting

8. Work Programme - 2011 DWP volumes Universal Credit

9. It’s harder in some areas...

10. Role of local partners Delivery: as sub-contractors; difficult for some but need to think long-term Scrutiny: monitoring performance; ‘Fairness indicators’ Aligning local provision: community budgets; childcare; health; housing; skills Information for contractors and individuals: labour market info; employers; welfare advice Increasing performance: competition and collaboration

11. Performance: key drivers Initial job match: knowing employers and local labour markets; routes to paid jobs Maximising sustained employment: in-work support; income maximisation; skills; careers Combining specialist support: personalising services; health; older workers; drugs; etc Reaching deprived and isolated areas: sharing costs; outreach and community credibility Innovation: lots of it!

12. Centre for Economic & Social Inclusion Dave.simmonds@cesi.org.uk www.cesi.org.uk www.indusdelta.co.uk www.advancew2w.org.uk