1. HWLA & What it Means to you Presented by Los Angeles County Department of Health Services May 2013

2. What is Healthy Way LA? Healthy Way LA (HWLA) is a NO COST health program run by L.A. County that provides health care coverage to low- income adult citizens and legal residents within a network of over 200 health care facilities (medical homes) at DHS and non- profit clinics. All HWLA members will transition to Medi-Cal in 2014.

3. Who is Eligible?

4. Healthy Way LA Benefits Primary care at a “Medical Home” Specialty carePharmacy Mental health services Inpatient care in DHS hospitals 24/7 Member Services toll free number / Nurse Advice Line toll free number Emergency services at DHS and private hospitals

5. What is a Medical Home? A “Medical Home” is the place where you always go to get your primary medical care. You go to the same location for nearly all of your medical care needs. Each patient is assigned to one doctor at one clinic, who works with the same nurse, medical assistant and clerk. We call this team a “Medical Home Team.”

6. Where can I Enroll? DHS Clinics Community Partner Clinics DMH Clinics More Enrollment Sites Soon! Full List At: www.ladhs.org/wps/portal/hwla

7. How will applicants know they are eligible? DHS sends a welcome letter and membership packet that includes contact information for HWLA member services, a member handbook, a provider directory and a HWLA member ID card.

8. What Happens to HWLA on January 1, 2014?

9. DHS has enrolled 66% of Total HWLA Eligible! California Regions Newly Eligible for Medi-Cal in 2014 LIHP Expansion Enrollees – Dec 2012 Newly- Eligible for Med-Cal (Enrolled in LIHP) Sacramento100,0007,6618% Central Coast70,00011,25116% Other So. CA410,000121,04430% Bay Area180,00093,45252% Los Angeles390,000205,17253% 9 Now: 257,009Now: 66%

10. Contact Information If you have any questions please call HWLA Member Services: 1-877-333-4952 Or visit the HWLA website: http://dhs.lacounty.gov/hwla