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Published byDominic Atkins Modified over 9 years ago
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NCHC Readmission Project
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Project Aim NCHC 16 bed acute care Psychiatric Hospital serving Lincoln, Langlade & Marathon Counties for clients age 13-adult. Capacity less than need AIM: Decrease readmission rate Improve individual outcomes Allow greater capacity in current 16 bed unit
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Changes Change in Crisis CBRF use Case conferences with Community Treatment staff to develop alternative Crisis plans for individuals who are struggling Transitional Nurse role (9/1/14) to “tie up loose ends”; provide continuity between services; assist in problem-solving
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Results
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Next Steps Seek expansion of Crisis CBRF beds Formalize hand-off processes Expand/formalize Transitional RN role
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Impact Intra-agency communication/Hand-Offs can be more challenging than between agencies Seeking different outcomes requires change on the part of team members, not just clients Change takes time…and repetition!
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