1. Performance Review Meeting Reporting Period: Reference: PCD34-CReleased: 21/07/2015

2. Meeting Participants Name Organisation Position

3. 1. Action Items from Previous Meeting Owner NameOrganisationAction ItemStatusTimescales

4. Reporting Period: Q4Y2 Demand SideCMSupply Side Demand SideCM Supply Side QualitySustainability Fit for PurposeCorporate Social Responsibility XXXXX Continual Improvement/InnovationXXXXX Change Management ServiceCost ResponsivenessPricing Stability ComplaintsInvoice Accuracy Management InformationCost Reduction Initiatives Communication Education/Training Lead Time/Delivery Time On Time Delivery against Objectives Accuracy Ownership / Involvement Balanced Scorecard Demand Side Contract Manager (CM) Supply Side Demand SideCM Supply Side 667388 Q4Y1 Demand SideCM Supply Side 635587 Q1Y2 Demand SideCM Supply Side 656387 Q2Y2 Demand SideCM Supply Side 656873 Q3Y2

5. KPIs KPIMeasurement Actual Performance Over Last 4 Quarters Current QtrCQ - 1CQ-2CQ-3

6. 3. Customer Performance Customer Performance Issues Impacting (or with the potential to impact) the Suppliers Ability to Fulfil their Contractual Obligations

7. 4. Key Improvement Areas / Opportunities IssueResponsibilityTimescales General Performance Issues Cost Issues / Opportunities Issue / OpportunityResponsibilityTimescales Process Issues / Opportunities Issue / OpportunityResponsibilityTimescales

8. Key Improvement Areas / Opportunities (contd.) Issue / OpportunityResponsibilityTimescales CSR Issues / Opportunities Innovation / Value Add Issues / Opportunities Issue / OpportunityResponsibilityTimescales

9. 5. Supplier Presentation Opportunity for the supplier to provide their business review, including Financials, strategy, overarching objectives etc

10. 6. Meeting Summary and Review of Action items