1. Expect the Best!

2. Industry Statistics  85% of SMB customers are over trunked and have no idea what their true utilization is on a monthly basis.  75% of Executives surveyed feel IT leaders/partners should be more involved in strategic business discussions.  There are thousands of cloud voice solutions in the market. How do you pick the right one? Should you move to the cloud or keep things onsite?

3. Brief Company History  Founded in 1972  Certified Woman-Owned Small Business  Offer Premise-Based and Managed Hosted Cloud Phone Systems from Mitel, Avaya, Toshiba and Star2Star.  Assist Clients in Procurement of carrier services including local & long distance, internet access, WAN infrastructure, etc.  Mitel/Inter-Tel Partner since 1993 / Avaya Partner since 2012  In-House Certified Engineers that service the entire Northeast Market  Mitel Gold Dealer of the Year – North America

4. McEnroe Voice & Data’s Reach -2 Locations Strategically Positioned to Serve You Corporate Headquarters (Baltimore) 10955 Golden West Dr. Hunt Valley, MD 21031 DC/Northern Virginia Office (Tyson’s Corner) 7700 Leesburg Pike, Suite 117 Falls Church, VA 22043

5. Vertical Markets Served Non-Profit Greenpeace Amer. Inst. for Cancer Research Living Legacy Blind Industries ARC of Baltimore Hospitality and Retail Buffalo Wild Wings Greene Turtle Radcliffe Jewelers Medical Remedi Senior Care INOVA Health Care Accounting DeLeon & Stang Klausner & Bendler + Associates, PC Barkanic & Ames, LLC Education Boys’ Latin School The Odyssey School The Primary Day School Associations Assoc. Advancement of Med. Inst. Futures Industry Assoc. Intl. Sleep Products Assoc. AACOM Government (State/Local) Nuclear Regulatory Commission Public Safety

6. Products & Services  Business Telephone Systems & Applications  Managed Hosted Telephone Systems & Applications  Carrier Audits & Procurement  Video Conferencing & Collaboration  Video Surveillance & Structured Cabling  Digital Recording (Audio & Video)  Healthcare Solutions

7. Telecommunications  Digital, VoIP, & Hosted Solutions Multi-Site Networking Unified Messaging (VM to Email) Unified Communications (UC) Auto Attendant Mobility & “Twinning” Remote Teleworker Solutions Virtualization with VMWare

8. Telecommunications  Call Center Applications Call Logging & Accounting Call Recording Computer Telephony Integration (CTI) Interactive Voice Response (IVR) CRM Integration, Screen Pops  Complete Carrier Audits and Assessments T1 – PRIs – SIP – Internet Access  Video Conferencing & Collaboration

9. Digital Recording Systems  Call Recording Workforce Management Quality Control, and Liability Protection Complete Screen Capture  MVD records MD State Police and 911 Dispatch Centers  Video and Audio Recording Public Safety Interview Rooms Child Advocacy Centers

10. Design & Planning Value Added Sales Application Engineering Installation Training, Support, Service A Complete In-House Solution

11. Customer Service 5-Year Parts Warranty with all new telecom systems 5-Year Software Assurance with all new telecom systems Most extensive warranty offered in our industry 24 x 7 x 365 Service Provided 2 Hour Guaranteed Emergency Response Times 24 Hour Non-Emergency Response Times Complete Project Management on all aspects of project by McEnroe Voice & Data trained Project Coordinator TotalCare – Full Managed Service Offering

12. What is Driving the Industry  Convergence & Unified Communications  Mobility  Cloud Services  Managed Services  Lower Cost of Ownership

13. Why Choose McEnroe Voice & Data?  Diverse and Comprehensive product offering Allows us to design the proper solution to fit the business environment  Project Management Team Data collection & programming Project Management software In-House pre-testing Live, on-site user and admin training  Personnel Expertise Account Management Sr. Engineers Remote help desk support