1. Communication Is it possible to not communicate? Explain

2. C OMMUNICATI ON IS.. the process of exchanging thoughts, messages, or information between two or more people.

3. G OOD C OMMUNICATION M UST H AVE ….. Looking Listening Responding Clear Message or else we get…..

4. Examples Listen to the story of the “Water Closet” and identify the communication problem occurring. Participate in the “Drawing” activity and identify the communication problems occurring. How did you feel during this activity? Why?

5. How many different ways can we communicate?

6. Two Basic Types of Communication VERBAL ● Sound (Tone) ● Words ● Speaking ● Language NONVERBAL ● Body Language includes: ● Gestures ● Eye Contact ● Posture ● Dress

7. L ET ’ S S TART WITH N ON -V ERBAL C OMMUNICATION OR K INESICS ● It is estimated that non-verbal communication is 93% of the messages we receive. ● It is said that communication is made up of 7% words, 38% of those words are spoken and 55% are non-verbal cues. ● Let’s learn more about this topic before we practice… ● http://www.youtube.com/watch?v=Kc2yRqat7q8&f eature=related http://www.youtube.com/watch?v=Kc2yRqat7q8&f eature=related

8. W HAT MIGHT THE PEOPLE IN THIS PICTURE BE THINKING OR SAYING ? H OW DO YOU THINK THEY FEEL ? W HAT DO YOU THINK HAPPENED BEFORE THIS MOMENT ? #1

9. W HAT MIGHT THE PEOPLE IN THIS PICTURE BE THINKING OR SAYING ? H OW DO YOU THINK THEY FEEL ? W HAT DO YOU THINK HAPPENED BEFORE THIS MOMENT ? #2

10. W HAT MIGHT THE PEOPLE IN THIS PICTURE BE THINKING OR SAYING ? H OW DO YOU THINK THEY FEEL ? W HAT DO YOU THINK HAPPENED BEFORE THIS MOMENT ? #3

11. W HAT MIGHT THE PEOPLE IN THIS PICTURE BE THINKING OR SAYING ? H OW DO YOU THINK THEY FEEL ? W HAT DO YOU THINK HAPPENED BEFORE THIS MOMENT ? #4

12. N ON -V ERBAL C OMMUNICATION (K INESICS ) Do we need words to understand? http://www.youtube.com/watch?v=kf0OZIsRJ 0E&feature=related ● Complete the Non-Verbal Communication Assignment.

13. L EVELS OF C OMMUNICATION (SPV) “Y OU CAN TELL MORE ABOUT A PERSON BY WHAT HE SAYS ABOUT OTHERS THAN YOU CAN BY WHAT OTHERS SAY ABOUT HIM.” --L EO A IKMAN ● Event Superficial ● Influence Personal ● Personal Quality Validating ● Compliment

14. Validating Personal Superficial Levels of Communication “SPV” Communication reinforcing people’s feelings about themselves by 1 st accepting their feelings, 2 nd understanding them, and 3 rd to nurturing them. Shows an understanding; strengthens relationship. Communication involving opening up and talking about feelings, beliefs and opinions that mean something to you. Strengthens relationships Small Talk (weather, home, school, food, etc.) Communication making up the majority of our communication; weakens relationships. WHY USE?

15. 1.Which level of communication must a relationship strive for in order to grow? Why? 2.Why can’t a relationship remain stable for an extended period of time if they communicate in a superficial state?

16. R EASONS FOR KEEPING C OMMUNICATION S UPERFICIAL : ● I may be hurt. ● I don’t want to hurt their feelings. ● They will misinterpret what I say. ● They won’t be receptive ● It will put our relationship at risk. ● I will be out on a limb and won’t be supported. http://www.mnadr.state.mn.us/workplace/pdf/Keepcomm.pdf

17. V ALIDATION : W HAT DOES IT LOOK LIKE AND SOUND LIKE ? ● http://www.youtube.com/watch?v=Cbk9 80jV7Ao http://www.youtube.com/watch?v=Cbk9 80jV7Ao

18. H OW IS COMMUNICATION ALTERED ? ● One person stops paying attention. ● Speaker is unclear in their delivery. ● Others? Unscramble the DO’s and DON’TS of Communication ● What about through telephone, e-mail, or texting? ● Read: USA Today Article