1. YOUR NAMEASSIGNMENT/TASKNUMBER UNIT NAME title Your name

2. YOUR NAMEASSIGNMENT/TASKNUMBER UNIT NAME Contents slide

3. YOUR NAMEASSIGNMENT/TASKNUMBER UNIT NAME Planning techniques What is it Why is it important The difference it has made to technicians What else route maps, upgrade paths, schedules, Gantt charts; operational planning; precautions

4. YOUR NAMEASSIGNMENT/TASKNUMBER UNIT NAME Operational Planning What is it Why is it important The difference it has made to technicians What else scope of maintenance; frequency eg routine, non-routine; problems that may occur if maintenance is not performed; other eg use of maintenance specialists

5. YOUR NAMEASSIGNMENT/TASKNUMBER UNIT NAME organisational policy and procedures What is it Why is it important The difference it has made to technicians What else procurement, sustainability and environmental issues, reporting, documentation and problem escalation procedures, employee and employer responsibilities; legislation eg health and safety, portable appliance testing

6. YOUR NAMEASSIGNMENT/TASKNUMBER UNIT NAME Q+a

7. YOUR NAMEASSIGNMENT/TASKNUMBER UNIT NAME References