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Keeping Service User Involvement in Research Honest Dr Hugh McLaughlin University of Salford h.mclaughlin@salford.ac.uk
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Levels of Involvement Tokenism Consultation Collaboration Service User Controlled Profile required
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Claimed benefits for research Common language Identify questions overlooked, prioritizing User-friendliness of tools Range and quality of data enhanced YP raise issues with other young people they would not raise with an adult Self-esteem, confidence and employability Energy Presentation of results
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Before the Research Begins Whose idea was it? Recruitment –same old suspects? Informing-for-consent Training Safeguarding Morally active researcher Over promising Reward and recognition
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Issues During the Research Support needs of service users Confidentiality Researcher discomfort Identity- Service user co-researcher or co- researcher who is also a service user
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Knowledge Claims Favours qualitative ‘No research about us without us’ Standpoint position Service user peers Same or different criteria of validity Experience plus research tools
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Conclusions Inadequate attention Outcomes not just process Less rhetoric more critical analysis Neither underclaim nor overclaim Keep service user involvement in research honest
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Final thoughts If we accept that differing types of Knowledge and expertise contribute to a full understanding, then no one has privilged ‘insider’ knowledge, but everyone has differing knowledge from which everybody can learn. Herein lies the nub of the issue. Nolan et al. 2007:190
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