1. Are you a Manager or a Leader? Getting out of the Weeds Presented by: Sally R. Phillips Owner, Upside Strategies sally@sallyrphillips.com www.upsidestrategies.com

2. WHAT MAKES A SUCCESSFUL MANAGER? Sally Phillips 2

3. WHAT MAKES SUCCESSFUL LEADER? Sally Phillips 3

4. Differences between what Managers and Leaders do Managers Deal with status- quo Work in the system React Control risks Enforce organizational rules Seek and then follow direction Leaders Deal with change Work on the system Create opportunities Seek opportunities Change organizational rules Provide a vision to believe in and strategic alignment Sally Phillips 4

5. Differences between what Managers and Leaders do Managers Control people by pushing them in the right direction Coordinate efforts Provide instructions Leaders Motivate people by satisfying basic human needs Inspire achievement, energize people Coach followers, create self-leaders, and empower them Sally Phillips 5

6. Manager to Leader What’s the difference? Identify the differences between managing and leading What should you let go of? What should you NOT let go of? Identify what new behaviors you want to demonstrate Sally Phillips 6

7. 7 Steve Jobs

8. Sally Phillips 8 Captain Kirk

9. Sally Phillips 9 Oprah Winfrey

10. Sally Phillips 10 Donald Trump

11. Think of a Leader…any Leader Sally Phillips 11

12. The Impact of Leadership Flexibility Responsibility Standards Rewards Clarity Commitment Drivers of Climate Sally Phillips 12

13. 6 LEADERSHIP STYLES At a Glance... Sally Phillips 13

14. Coercive 1. The Leader’s modus operandi 2. The style in a phrase 3. Underlying competencies 4. When the style works best 5. Overall impact on Climate 1. Demands immediate compliance 2. “Do what I tell you” 3. Drive to achieve, initiative, self-control 4. In a crisis, to kick start a turnaround or with problem employees 5. Most strongly negative Sally Phillips 14

15. Visionary 1. The leader’s modus operandi 2. The style in a phrase 3. Underlying emotional intelligence competencies 4. When the style works best 5. Overall impact on climate 1. Mobilizes people toward a vision 2. “Come with me.” 3. Self-confidence, empathy, change catalyst 4. When changes require a new vision, or when a clear direction is needed 5. Most strongly positive Sally Phillips 15

16. Affiliative 1. The Leader’s modus operandi 2. The style in a phrase 3. Underlying competencies 4. When the style works best 5. Overall impact on Climate 1. Creates harmony and builds emotional bonds 2. “People come first.” 3. Empathy, building relationships, communication 4. To heal rifts in a team or to motivate people during stressful circumstances 5. Positive Sally Phillips 16

17. Democratic 1. The Leader’s modus operandi 2. The style in a phrase 3. Underlying competencies 4. When the style works best 5. Overall impact on Climate 1. Forges consensus through participation 2. “What do you think?” 3. Collaboration, team leadership, communication 4. To build buy-in or consensus, or to get input from valuable employees 5. Positive Sally Phillips 17

18. Pacesetting 1. The Leader’s modus operandi 2. The style in a phrase 3. Underlying competencies 4. When the style works best 5. Overall impact on Climate 1. Sets high standards for performance 2. “Do as I do, now.” 3. Conscientiousness, drive to achieve, initiative 4. To get quick results from a highly motivated and competent team 5. Negative Sally Phillips 18

19. Coaching 1. The Leader’s modus operandi 2. The style in a phrase 3. Underlying competencies 4. When the style works best 5. Overall impact on Climate 1. Develops people for the future 2. “Try this.” 3. Developing others, empathy, self- awareness 4. To help an employee improve performance or develop long-term strengths 5. Positive Sally Phillips 19

20. The GREAT, the good…and the ugly Fatal Flaws Inability to learn from mistakes & develop new skills Interpersonally inept Closed to new ideas Not accountable No initiative Sally Phillips 20

21. Personal Check-In: Individual Leadership Reflection Think about a leadership experience where you felt you were really effective, a time when you led others and did a good job of helping something positive or effective occur. 1. Briefly summarize the situation. 2. What action did you take to make it happen? 3. What leadership style represented how you approached the situation? Sally Phillips

22. Leading the Way... Set Leadership Goals Seek Inspiration Choose a Role Model Create a Personal Mission Statement Sally Phillips 22

23. Are you a Manager or a Leader? Getting out of the Weeds Presented by: Sally R. Phillips Owner, Upside Strategies sally@sallyrphillips.com www.upsidestrategies.com Remember to Complete the Speaker Survey: sm15.bfbootcamp.net / ‘click’ on speakers / select your speaker