1. By: Leslie Hong

2.  What is Sales Cloud?  Managing Customer Accounts  Managing the Sales Process

3.  Leading sales application  Specialized sales tools  ‘Chatter’  Scheduling & E-mail

4.  Complete customer picture  Customer related ‘Chatter’ feed  Readily accessible account details

5.  Organized list of leads  Converting leads to opportunities  Requesting for discounts – Real time process management  Generating sales quote with one click  Reporting & tracking sales progress

6.  Everything that you need to make a sale in one place  Real time view of business performance  Increases overall productivity

7.  https://www.salesforce.com/crm/sales- force-automation/ https://www.salesforce.com/crm/sales- force-automation/  http://www.sprucebugs.com/business_pl anning.jpg http://www.sprucebugs.com/business_pl anning.jpg  http://www.mcqw.com/wp- content/uploads/2010/05/sales-funnel- 233x300.jpg