1. 1 THE LACLEDE GROUP Damage Prevention … a shared responsibility PRESENTER NAME

2. 2 THE LACLEDE GROUP Damage Prevention / Safety Awareness DATE ORGANIZATION NAME LOCATION

3. 3 THE LACLEDE GROUP Discussion Topics Background Information Laclede’s Damage Prevention Program Specific Discussion Items

4. 4 THE LACLEDE GROUP Background Information Laclede Group (Laclede Gas Company & Missouri Gas Energy) Organized in 1857; merged with St Louis Light Co; founded in 1839 31,000 miles of underground facilities -17,000 miles of mains; 14,000 miles of service lines Customer base: -1,118,000 customers—94% residential Underground Facility Damage Problem Laclede & MGE facilities damaged -Experience approximately 3 hits each workday for Laclede -Experience approximately 4 hits each workday for MGE Concerns -Safety; Service; Reliability; Repair Examples of recent serious damages -11/03/10 gas explosion in Readville, MA--$1 million damage; -10/08/10 gas explosion in Tioga, ND—contractor killed; -04/08/11 gas break & fire in Fort Meyers, FL—contractor burned over 50%.

5. 5 THE LACLEDE GROUP Background Information (continued) RSMo 319 “Underground Facility Safety and Damage Prevention Act” Passed in 1976, amended in 1991, 2001 and 2008 Participation is mandatory since 2005 MO Attorney General’s Office monitoring activities Missouri One Call System (MOCS) Operates 24/7; 1-800-DIG-RITE (1-800-344-7483) or 811 Requests for locates are free to the excavator -www.mo1call.com One Call Notification Process Call before you dig; 1-800-DIG-RITE (1-800-344-7483) or 811 -retain ticket serial # on job site for reference Wait the required time -3 working days on routine tickets Respect the marks -24” tolerance zone on either side of marked facilities Dig with care -Hand-dig around marks to confirm location of underground facilities

6. 6 THE LACLEDE GROUP Contact Information Tom Delia, Manager, Damage Prevention 3950 Forest Park Avenue St. Louis, MO 63108 (314) 658-5552 Office (314) 575-5353 Cell Tom.Delia@thelacledegroup.com Steve Schelp, Damage Prevention Coordinator – Kansas City Region -7500 E. 35 th Terr. -Kansas City, MO 64129 -(314) 349-2973 Office -(816) 591-6517 Cell -Stephen.Schelp@thelacledegroup.com Chris Nicholson, Damage Prevention Coordinator – Lee Summit Region -3025 SE Clover Dr. -Lee’s Summit, MO 64082 -(816) 969-2217 Office -(816) 730-5544 Cell -Christopher.Nicholson@thelacledegroup.com Laclede’s Damage Prevention Program

7. 7 THE LACLEDE GROUP Laclede’s Damage Prevention Program (continued) Investigations Perform on-site investigations of excavation damages -Gather factual and relevant damage data -Interview witnesses/participants to the damage -Resolve as many damages as we can, ASAP -Appear as witness in litigated cases for Claims as needed Identify root causes of damages -Alert appropriate Laclede departments to problems discovered and offer suggestions to correct them -Work with excavators to minimize damages Communication Network with others that have an interest in underground facility safety -MO Common Ground Alliance (www.mocommonground.org) Raise public awareness to underground facility damage -Participate at excavator safety meetings and at other venues

8. 8 THE LACLEDE GROUP Specific Discussion Items Damaged a gas facility? … immediate action safety tips -Remove possible ignition sources If possible, turn off equipment and leave in place Get to a safe location immediately, then call for help Try to keep others away from the damage site -Report ANY hits or damage to gas facilities (leaking or not) IMMEDIATELY to: MOCS at 1-800-DIG-RITE or 811 MGE’s 24 hour emergency number (800) 582-0000 911 -Do not touch or attempt to repair damaged facilities Static electricity is a potential source of ignition on plastic gas pipes Never attempt to stop a leak Do not cover the leak with dirt or fill material -Stay clear of damage until repairs are complete

9. 9 THE LACLEDE GROUP Specific Discussion Items (continued) Tips for safer and more effective excavation Encourage hand digging/pot hole facilities Call for clarification if ever in doubt Excavator’s name must be on the locate ticket Accurately describe dig area on ticket “White Line” dig area Call to refresh marks as needed Do not hook-on locate equipment to facilities Refrain from calling non-emergency “emergencies” If area not marked when you arrive, call MOCS to report a “no response” If marks are wrong, stop digging and call MOCS with “bad locate”

10. 10 THE LACLEDE GROUP Specific Discussion Items (continued)

11. Q&A