2. Business Reasons for Alternative Work Arrangements Reduced real estate expenses Reduced real estate expenses AT&T AT&T Square feet per person Square feet per person –Traditional office: 225 –Shared office: 125 –Virtual: 30 $24 per square foot to rent the space $24 per square foot to rent the space Save $2 in expenses for every $1 invested Save $2 in expenses for every $1 invested

3. Business Reasons for AWA Recruitment & Retention Recruitment & Retention Employee productivity Employee productivity Productivity of telecommuters increase up to 40% at IBM and at USWest Productivity of telecommuters increase up to 40% at IBM and at USWest

4. Types of Alternative Work Arrangements Shared desk/office arrangements Shared desk/office arrangements Replacing the traditional private office for each worker Replacing the traditional private office for each worker People share the same desk space People share the same desk space Not everyone is in the office at the same time Not everyone is in the office at the same time AT&T: up to six people could share the same desk/office AT&T: up to six people could share the same desk/office

5. Types of AWA (continued) Hoteling Hoteling Call in and reserve an office for a few hours, days, or a week at a time Call in and reserve an office for a few hours, days, or a week at a time Your paper files, pictures, plaques, etc. are stored in a mobile “cubbie” Your paper files, pictures, plaques, etc. are stored in a mobile “cubbie” You check in and your office is assigned to you and your calls are routed accordingly You check in and your office is assigned to you and your calls are routed accordingly

6. Types of AWA (continued) Satellite offices Satellite offices Closer to where your employees live Closer to where your employees live Suburban locations Suburban locations Telecommuting Telecommuting Working electronically from wherever you choose Working electronically from wherever you choose Home, coffee shops, etc. Home, coffee shops, etc.

7. Types of AWA (continued) Home office Home office More complete and sophisticated arrangement than telecommuting More complete and sophisticated arrangement than telecommuting Computers, printers, fax, dedicated phone lines, etc. Computers, printers, fax, dedicated phone lines, etc.

8. Stakeholder Benefits/Concerns of AWA Employee Employee Time available versus “face time” Time available versus “face time” Employer/shareholder Employer/shareholder Reduced rent expense versus loss of interaction Reduced rent expense versus loss of interaction Environment Environment Consider commuting miles Consider commuting miles Manager Manager Can I / Should I embrace this type of change? Can I / Should I embrace this type of change? How to evaluate performance? How to evaluate performance? “Does the org need me anymore?” “Does the org need me anymore?”

9. Growth in Temporary Employees 1984 1984 250K temps 250K temps 100 temp agencies 100 temp agencies Most work as temp by choice Most work as temp by choice Clerical workers Clerical workers 1994 1.5 million temps 1500 temp agencies Most (80%) do NOT work as temp by choice Technical, nurses, accountants, etc.

10. Who Benefits from working as a temporary employee? Working mothers Working mothers College students College students Retirees Retirees Short-run unemployed Short-run unemployed

11. Fringe Benefits Received by Temporary Workers Paid Paid vacation (30%) vacation (30%) sick leave (2%) sick leave (2%) Holiday (22%) Holiday (22%) Health insurance (7%) Health insurance (7%) Retirement (0) Retirement (0)

12. Concerns of Temporary Workers Related to Related to temp agencies temp agencies their assignment their assignment Interaction with full time employees Interaction with full time employees their future their future General feelings toward the corporate world General feelings toward the corporate world Benefit issues, etc.. Benefit issues, etc.. Other Other