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Building Campus Customers Through Training Procurement Department.

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Presentation on theme: "Building Campus Customers Through Training Procurement Department."— Presentation transcript:

1 Building Campus Customers Through Training Procurement Department

2 Candace Misko Procurement Technology Team Analyst Jonathan Barber Data Analytics Manager Catherine Thart Strategic Sourcing Manager Procurement Department

3 Multiple Ways To Educate The University Community (Our Customers) Procurement Department

4 How To Buy What You Buy Why These Matter Procurement Department

5 How To Buy  Purchasing methods (other than purchase orders) available to various campus units and how to locate suppliers that fill their needs Procurement Department

6 SunRISE  Branded SciQuest eProcurement tool used to purchase goods from contracted suppliers. We aim to make this experience similar to shopping on Amazon™ Procurement Department

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8 SunRISE users  On-campus monthly trainings are offered by Procurement as well as WebEx offerings, one on one trainings and staff meeting training sessions. Procurement Department

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11 P-Card  Purchasing Card program and online system; the P-Card is ASU’s preferred method for purchasing low dollar goods and services. Procurement Department

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13 P-Card users  Required online training covering program basics and system tutorial; non- mandatory in-person training also offered Procurement Department

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15 Quick Guides  Building snap shots of how to’s on SunRISE and P-Card systems Procurement Department

16 Procurement Advisory Board  Began with P-Card users and expanded to roles/users within business units who purchase for departments  Quarterly meetings  Discussion around policies, changes, updates, feedback, best practices and small trainings Procurement Department

17 What You Buy  Departments may not have detailed insight into where their money goes when it comes to goods and services. Fund accounting based financial systems often make reporting on this difficult. Procurement Department

18 College of Public Programs Spend Analytics FY14 Procurement Department

19 Total FY14 Spend for External Goods & Services (Excludes $ spent with internal vendors such as IT/Facilities) $4,198,904 Procurement Department

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24 Why These Matter  Knowing what and how departments are purchasing helps identify strategic sourcing opportunities Procurement Department

25 Strategic Sourcing  Use entire university spend in a category to maximize savings  Larger $ volume being spent means better pricing, better customer service Procurement Department

26 Maintenance, Repairs and Operations  Many vendors, multiple departments, few contracts  Identified $5M+ in spend on supplies Procurement Department

27 Discussed Situation with All Involved Departments  Agreement was reached to consolidate this category with one vendor who can provide a complete solution Procurement Department

28 Scientific Laboratory Supplies  Many vendors, multiple departments  Identified $24M in spend Procurement Department

29 Included Multiple Departments on RFP Committee  Agreement was reached to consolidate this category with one primary vendor who can provide hotlist items and a secondary vendor Procurement Department

30 Desktop and Laptop Computers  Departments buying on their own, no standards in place  $4.1M spend for FY15 Procurement Department

31 By Working With IT Groups Across Campus  Developing case for standardized hardware and more centralized service model Procurement Department

32 How To Buy  eProcurement and P-Card Training, Procurement Advisory Board What You Buy  Department Spend Analysis Reports Why These Matter  Identify Strategic Sourcing Opportunities

33 Allows Us To Develop Working Relationships With Departments, Build Trust and Provide Them With Specific People To Contact When Issues Arise; Procurement Adds Value Instead Of Being Administrative Unit Procurement Department

34 How Are Your Schools Doing This? Procurement Department

35 Questions? Procurement Department


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